Summary:
A Technical Account Manager selling role is focused on accounts that required technical knowledge and expertise that can be reached and sold to through use of phone and internet and other digital medium.
This is a remote position that will manage our Northeast territory.
Duties:

• Build strong customer relationships, especially with key customers.
• Assist customers’ technical requests and take care of any technical issues.
• Penetrate and grow current and prospective accounts, via outbound calls, email, and other digital mediums.
• Meet and exceed daily KPI expectations through a consistent process in a structured inside sales environment.
• Identify targeted opportunities that align to active promotions and new/increased capabilities.
• Prospect, validate, and convert new prospects by identifying and targeting appropriate influencers.
• Keep account information updated in CRM, including competitive information, opportunity metrics, brand and parts focus to inform account strategy.
• Keep current with company offerings, value advantage, and competitive landscape.
• Proactively work with Business Development Manager to validate/close opportunities.
• Other duties as assigned.

Education and Qualifications:
A proven track record of Technical Account Management or other relevant experience is required.
Critical thinker and problem-solving skills.
High school diploma or general education degree (GED).
Minimum of 3 years of related experience and/or training.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may be required to sit for prolonged periods.
Working Conditions:
Heated and air-conditioned office.