The Position

The Systems Engineer III will be part of a remote team responsible for building and maintaining Arch's IT infrastructure as we move from private data centers to the hybrid cloud. The workload will primarily be initiative (project) based with some operational tasks. The engineer will report to the Agile Delivery Manager (ADM) and work in two-week sprints related to multiple initiatives.

The position can be home-based and will travel to the Raleigh, NC office on occasion.

Job Responsibilities

• Design, build, and maintain systems infrastructure in the private and public cloud.
• Responsible for management of block and file storage arrays and SAN systems.
• Implementation and management of backup systems.
• Responsible for compute platform in multiple data centers.
• Automation of system processes, day-to-day tasks and customer requests.
• Create and maintain processes and procedure documentation.
• Patch storage and compute systems for stability and increased security.
• Plan and refine technical initiatives.
• Manage disaster recovery for storage and compute and perform periodic readiness testing.
• Coordinate with vendors to maintain contracts and stay up to date with latest technologies.
• On-call rotation to resolve complex production issues involving compute, storage, or cloud.

Required Skills/Experience

• Strong experience with EMC ExtremIO, NetApp FAS/AFF/CVO, IBM Storwize, MDS and Brocade SAN.
• Administration of Rubrik, Cohesity, NetBackup or similar backup system.
• Experience with scripting/automating processes using Ansible, bash, Perl, PowerShell, or similar tool.
• Knowledge of major public cloud such as Azure and/or AWS.
• Experience with compute infrastructure such as VMware ESXi on Cisco UCS.
• Ability to produce consistent results with minimal guidance in a home-based position.

Desired Skills/Experience

• Infrastructure as Code/Terraform.
• DevOps, GitHub/GitHub Actions.
• Cisco UCS.
• Kubernetes (OpenShift, AKS, EKS).
• Citrix NetScaler ADC/Gateway.
• UNIX/Linux.

Education

• Bachelors Degree in Computer Science, Engineering or related experience.
• EMC, NetApp, Azure, AWS certifications a plus.

The Company

Arch Capital Group Ltd. is a Bermuda-based company which provides insurance, reinsurance and mortgage insurance on a worldwide basis. Arch Capital Services LLC provides support and expertise to entities across ACGL to help them operate effectively and efficiently. 

With a company culture rooted in collaboration, expertise, and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Our Values — to work hard and smart, embrace the power of teamwork, continually pursue innovation and improvement, exhibit honest and integrity in all we do, and strive to make a difference — define and shape our behaviors and our culture.

We believe a diverse workforce and commitment to inclusivity help fuel our success. Our people are one of our greatest strengths, and we strive to attract, develop, engage and retain top talent with career opportunities and a comprehensive benefits package. Learn more about #TeamArch and #LifeAtArch on our Careers page or on LinkedIn.

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