Who We Are

You will be part of the outstanding Engineering DevOps team. EDaaS is a fast-paced group that is enabling the modernization of development workflows within Cisco Engineering with modern cloud-native tools and processes

What You'll Do

Communicate effectively with internal users through email, Webex, and case tracking systems to address their concerns. Efficiently identify urgent issues, escalate them to senior technicians, and work with the operations lead and on-call engineer to pinpoint and resolve underlying causes. Enhance existing monitoring and log analysis systems to detect operational issues more quickly. Contribute to the development of automation solutions using configuration management tools and scripts to manage operational incidents. Exhibit a thorough understanding of Cisco's build environment security policies and how they apply to DevOps tools used within the organization.

Who You'll Work With

Liaise with software vendors to collect necessary information that will help them perform root cause analysis on operational problems.

Who You Are

The Engineering DevOps as a Service team at Cisco is looking for an experienced DevOps Engineer to help with development, maintenance, and support of their enterprise-scale Jenkins service deployed in Cisco managed Kubernetes clusters. EDaaS is a fast-paced group that is enabling the modernization of development workflows within Cisco Engineering with modern cloud-native tools and processes.

• We are looking for someone with experience deploying and administrating Jenkins running on cloud platforms.
• The ideal candidate is self-motivated with an interest and focus on automation and is excited to be a part of an innovative, collaborative, and ever-evolving development and operations team.

Minimum Requirements

• Bachelor's Degree in Computer Science or related field or equivalent years of experience
• 5 years Linux/Unix, Bash/Python scripting, and REST API interactions
• Experienced with DevOps tools such as Jenkins, GitHub Actions, Artifactory, SonarQube, Git platforms, and Docker and dependency management tools like Maven and Gradle.
• Strong analytical abilities with experience in networking principles, scaling applications, and managing Git workflows.

Preferred Requirements

• Advanced knowledge in administering GitHub, Jenkins, and Artifactory with a focus on security
• Proficiency in using Git LFS for binary data storage within Git repositories.
• Practical experience with AWS or other cloud technologies,
• Familiarity with LDAP, SAML, OAuth, and OIDC for identity management

Why Cisco

#WeAreCisco, where each person is outstanding, but we bring our talents to work as a team and make a difference powering an expansive future for all.

We adopt digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)