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IT Support Specialist
Aqua-Chem Knoxville, TN
$66k-82k (estimate)
Full Time 3 Weeks Ago
Save

Aqua-Chem is Hiring an IT Support Specialist Near Knoxville, TN

Do you want to work with a company that changes lives all over the world? Aqua-Chem is a global provider of economically efficient and sustainably engineered solutions for purified water.
The IT Support Specialist position that will be the primary IT help desk support, providing support to end users for a variety of operating systems with an heavy emphasis on Microsoft products. This will work on other special products as g the functions of the IT department as assigned by the IT Manager.
Schedule: Monday - Friday, 8:00am - 5:00pm
Location: Onsite; Knoxville, TN
Pay Range: $18.00 - $25.00/hr (Dependent on Experience)
Benefits: Group Medical, Dental Vision, STD, LTD, Life AD&D, 401(k) Match, Paid Vacation, Paid Holidays, and Paid Sick Time
Essential Duties:
  • Primary IT help desk contact answering requests as needed.
  • Provide technical support to computer users, escalating issues when needed to IT Manager and/or IT Director
  • Help provide technical guidance or support for troubleshooting of systems.
  • Assist with hardware issues such as monitors, printers, etc.
  • Perform server maintenance, updates, and troubleshooting
  • Assist with user administrator support
  • Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware or software.
  • Other duties as assigned
Educational / Experience:
  • Must have High School Diploma or equivalent
  • Comp TIA A or other industry certifications preferred
  • Working knowledge o Microsoft products including Windows an Office, preferably Office 365
  • Minimum of one (1) year of help desk experience
  • Experience with IT ticketing system(s)
  • Previous customer service experience
Requirements:
  • Must be a U.S. Citizen
  • Able to work overtime as required
*This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. This description supersedes any previous description for this position

**Aqua-Chem provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$66k-82k (estimate)

POST DATE

04/03/2024

EXPIRATION DATE

06/01/2024

WEBSITE

aqua-chem.com

HEADQUARTERS

PELHAM, AL

SIZE

100 - 200

FOUNDED

1929

TYPE

Private

CEO

JOE CALHOUN

REVENUE

$50M - $200M

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About Aqua-Chem

Aqua-Chem provides water processing systems and solutions.

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The job skills required for IT Support Specialist include Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

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IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

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The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.

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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

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Some employers may accept IT support specialists without formal education who have computer experience and certification.

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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

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Successful technical support specialists possess common characteristics and aptitudes.

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Step 3: View the best colleges and universities for IT Support Specialist.

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