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Customer support specialist
AppleOne Greeley, CO
$40k-51k (estimate)
Full Time | Business Services 1 Month Ago
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AppleOne is Hiring a Customer support specialist Near Greeley, CO

Customer Support Specialist Needed!

Are you a friendly and empathetic individual with excellent communication skills? Join our team as a Customer Support Specialist and help us deliver exceptional service to our customers!

Responsibilities :

  • Address customer inquiries, concerns, and complaints with patience and empathy
  • Assist customers with product information, troubleshooting, and technical support
  • Process orders, returns, and exchanges accurately and efficiently
  • Follow up with customers to ensure their issues are resolved satisfactorily
  • Collaborate with other departments to escalate complex issues as needed
  • Maintain accurate records of customer interactions and transactions
  • Contribute to improving customer support processes and procedures

If you're passionate about helping others and enjoy working in a fast-paced environment, apply now!

Last updated : 2024-03-07

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$40k-51k (estimate)

POST DATE

03/09/2024

EXPIRATION DATE

04/05/2024

WEBSITE

appleone.com

HEADQUARTERS

GLENDALE, CA

SIZE

1,000 - 3,000

FOUNDED

1964

TYPE

Private

CEO

JANICE BRYANT HOWROYD

REVENUE

$200M - $500M

INDUSTRY

Business Services

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About AppleOne

AppleOne provides staffing and human resource solutions.

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The job skills required for Customer support specialist include Customer Support, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer support specialist positions, which can be used as a reference in future career path planning. As a Customer support specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support specialist. You can explore the career advancement for a Customer support specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Specialist job description and responsibilities

To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.

01/27/2022: Johnstown, PA

They are also responsible for conducting surveys on the products or services and communicating customer feedback.

01/30/2022: Chico, CA

A Customer Support Specialist will also replace products or process payment refunds as needed.

01/18/2022: Rockford, IL

They help customers with their queries and complaints.

02/18/2022: Richland, WA

Listen to customer complaints and provide adequate solutions for their problem via phone or email.

02/14/2022: San Diego, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Specialist jobs

Communication skills come as pretty much as a given, concerning customer support.

02/15/2022: Troy, NY

Make Connections and Give Compliments.

01/07/2022: Lompoc, CA

Ensure that customers understand the resolution and provide on-going education to customers.

01/11/2022: Spokane, WA

Compile and analyze customer requirements to give the best advice and resolve their query.

02/20/2022: Pensacola, FL

Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.

01/09/2022: Chattanooga, TN

Step 3: View the best colleges and universities for Customer Support Specialist.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College
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