All employees of the organization:

• Will exercise necessary cost control measures.
• Will strive to maintain positive internal and external customer service relationships.
• Must be able to demonstrate effective leadership skills.
• Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
• Must be able to be depended upon to plan and organize work effectively and ensure its completion.
• Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
• Will be expected to meet all productivity requirements.
• Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment.
• Is expected to represent the organization professionally at all times.
• Must be able to demonstrate initiative, strive to continually improve processes and relationships.
• Regular attendance required.
• Will adhere to dress code policy at all times.

Education and Experience Specifications:

• High School Diploma or GED required.
• Some insurance experience preferred.

Physical Demands & Working Conditions:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.