Sunstate is a Mechanical Subcontractor with an unmatched reputation for operational excellence. We provide industrial HVAC, piping, plumbing systems, and service maintenance across Arizona. In a nutshell: we are excellent at what we do!
The billing support analyst will be responsible for accurate & timely processing of customer billings, collections management, setting up jobs & managing billings for large construction jobs, setting up & renewing preventative maintenance contracts, and participating in various projects associated with the Mechanical business. The ideal candidate will be highly self-motivated, with strong trouble shooting and analytical skills. This role will report to the Sr. VP of Finance for the Mechanical Division and will work closely with Operations and Accounting to perform their daily activities.
Accountabilities
Accurate customer billings, including AIA billings associated with construction jobs
Processing Contract Renewals
Preparing Sales Commission Reports
Setting up construction jobs and other projects
Customer collections
Monitoring & responding to the AR customer email in-box.
Maintaining & documenting accurate work instructions for all tasks
Participating in finance & business projects as required
Filing of lien waivers
Skills/Competencies
Strong knowledge of and experience with Microsoft Office, specifically with Excel and Outlook.
Must be self-directed, detail-oriented, customer-focused, and organized.
Strong ability/experience working directly with field operations.
Experience with AIA Billing Processes preferred.
Experience working with various customer portals preferred.
High level of commitment/ownership to one’s work product.
Exceptional interpersonal, written, and verbal communication skills.
Commitment to self-accountability, collaboration, and teamwork
Commitment to service excellence.
Strong problem-solving skills and attention to detail
Comfortable learning new software & technology tools
Understanding of lien waivers. Qualifications/Education
At least a high school diploma, preference for candidates that have completed some college coursework in accounting.
5 years related hands-on AR/Billing and Collections Management experience
Industry knowledge of the Mechanical (HVAC & Plumbing) businesses plus. Supervisory Responsibility
This job has no supervisory responsibility.
Travel
This role requires no travel
Rate of Pay: 50-60K (DOE)
Business Conduct Expectations
Commits to behave in compliance with the company’s values and Code of Conduct
Builds a culture of work safety and leads by example with one's own safe behavior
Treats co-workers with respect and approaches conflict with positive intent and professionalism
Asks questions to understand why we do what we do and how we do it - champions change when improvements can be made
Ensures one's own compliance with the company's published Operations Standards
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
Occasional, represents 1 to 33% or 1-2 hours of an 8 hour work day.
Frequently, represents 34 to 66% or 2 1/2 to 5 1/2 hours of an 8 hour work day.
Regularly, represents 67 to 100% or 6 to 8 hours of an 8 hour work day.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.