Andrews Mortuary is seeking a highly organized, motivated, and professional individual to join our team as a Receptionist. Our receptionist will serve as the first point of contact for our clients, providing superior customer service, and supporting our staff with a range of administrative tasks. This role is pivotal in maintaining the smooth operation of our office and ensuring that our clients and their families receive the utmost care and attention.

Location: Wilmington, NC

Employment Type: Full-Time

Hours: 8:30am-5:00pm M-F

Key Responsibilities:

• Client Interaction: Serve as the first point of contact for anyone visiting or calling our office. Welcome guests, answer inquiries, and direct them to the appropriate contacts.
• Communication: Handle telephone calls with courtesy and professionalism, including taking detailed messages and routing calls to the correct person or department.
• Document Management: Organize, file, and retrieve documents and records as needed. Ensure confidentiality and integrity of sensitive information.
• Financial Transactions: Process payments from clients accurately and promptly. Assist with basic bookkeeping tasks under the supervision of our accounting department.
• Support Services: Assist families in need of guidance or information, ensuring they receive compassionate and comprehensive support.
• Team Collaboration: Provide administrative support to other team members as required, contributing to team efforts and helping to improve office processes.

Qualifications:

• High school diploma or equivalent
• Proven experience as a receptionist, front office representative, or in a similar role.
• Proficiency in Microsoft Office Suite, Google Docs, and other office management software.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• A patient and positive demeanor

At Andrews Mortuary, we are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals, regardless of race, gender, disability, or age.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

How to Apply:

Apply here through LinkedIn, or submit your resume to careers@andrewsmortuary.com