Description

PURPOSE:

To be responsible, under the supervision of the Property Manager, to assist the Property Manager in all phases of the operation of a property. This is including but not limited to, the general administration and maintenance of the physical plant; to direct and control all personnel and resources to the end and that the property is maintained at all times in good physical condition with a stabilized fiscal operation. If Property Manager is on vacation, or leave Assistant Property Manager is essential personnel during inclement weather.

ESSENTIAL JOB FUNCTIONS:
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk, climb or balance, and talk or hear. The employee is frequently required to sit; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 50 pounds and, or on rare occasions, move more than 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions, pest and rodents. The employee is occasionally exposed to moving mechanical parts; high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is usually moderate.

DUTIES AND RESPONSIBILITIES:

• Perform all duties assigned.
• Problem solve with the manager
• Prepare and maintain complete resident files.
• Maintain general office files. Type letters and memos.
• Assist in showing units and screening applicants, in scheduling of vacant units for refurbishing and occupancy.
• Assist in maintenance of work order system and in following purchase order procedures.
• Assisting in maintaining the required adverting and postings. Prepare late notices and notices to pay rent.
• Maintain tickler files.
• Assist in collection of rents and preparation of receipts.
• Assist in adherence to manual of operations.
• Work with attorney and property manager regarding legal proceedings.
• Answer the phone pleasantly.
• Maintain courteous communication with residents, applicants, and representatives of other companies.
• Market Apartments and have knowledge of competitors; through the internet, website marketing, and in the physical area. Monitor and track advertising effectiveness Prepare, process, and sign all leases and related forms, when directed by the Property Manager. Have strong understanding of the lease and documents.
• Collect rents and handle delinquent accounts. Work with attorneys. Follow policy on collection.
• Make bank deposits and or use bank scanner.
• Handle all details of move-ins and move-outs, giving special attention to apartment inspection check-ins and checkouts.
• Work with residents and resident organizations. Some weekend and holiday work required
• Respond to emergency situations on the property (daily, nights, weekends, holidays)
• Perform routine inspections of the property
• Assist in training of employees
• Obtain training on computer software to be proficient in the functions of same.
• Report to the Property Manager any emergency situation or accidents.
• Ensure that residents are provided with a clean safe, well-maintained community.
• Perform the job of the leasing agent.
• Perform the duties of the Property Manager when they are absent.
• Be Dependable and flexible.
• Be a team player.
• Train and motivate employee that are assigned to the Assistant Property Manager Ability to maintain on-site records pertaining to residents, bills, vendors, contracts and property matters.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to operate basic office equipment such as a copier, computer, printer, fax, typewriter, calculator, telephone and scanner.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimal.
• Prepare and establish applicant's files. All applicants should be reviewed by the Property Manager before being sent out to be approved.
• Ensure that all maintenance requests are being handled within 24 hours if possible and that residents are notified if parts must be ordered causing delay.
• Adhere to all company personnel directive as per the manual of operation and the employee handbook
• Assist in maintaining a safe work environment Knowledge and use of safety equipment
• Be able to work weekends
• Assist with hiring and terminating all employees in accordance with the company's policy and under the direction of the Regional Manager. Occasional travel for training and meetings
• Valid driver's license and reliable transportation
• Knowledge and understanding of company policy and applicable governing laws- Confidentiality, Fair Housing Law, Virginia Landlord Tenant Act., OSHA, ADA, etc. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
• Perform all other reasonable requests made by Navigate, Boston Capital, CAHEC, Berkadia, HUD, VHDA, ACOV, or the Regional Manager, or the other officers of Amurcon Realty Company.

Qualifications