At American Solutions for Business, we pride ourselves on helping people live their American dream. As an employee-owned company, we provide value to our stakeholders through entrepreneurial relationships and solutions.

A leading distributor of Promotional Products and Print solutions, we are seeking an Account Manager to take over customer account management responsibilities. The successful applicant will focus on maintaining and acquiring additional revenue streams from existing clientele as well as bringing on new business opportunities from customers who can benefit from our product offerings. As Account Manager, you will be responsible for meeting monthly and quarterly quotas while maintaining a high level of customer satisfaction. You will report to the Director of Operations and manage assigned accounts. We’re looking for a sales-oriented professional who values productivity and customer engagement.

In this role you will:

• Develop and oversee customer marketing programs by managing the supply chain of promotional products, print, warehousing and distribution of marketing materials.
• Sourcing required items for collateral print materials, trade show and promotional products, direct mail and other materials as required.
• Research product and service solutions, create quotations and develop processes, create standard operating procedures, KPI’s (internal and vendor), reporting requirements and frequency to insure profitability and customer satisfaction.
• Collaborate with customers and vendors to create and execute marketing programs, website portals, and distribution requirements.
• Manage customer budgets, approve vendor invoices, prepare customer invoices for products and services supplied.
• Manage customers brand thru workflow proofing process, press checks, and pre-production approvals coordinated with customer
• Inventory and financial management thru Enterprise Resource Planning software (APS) and website ordering portal (ACES).
• Manage budget and hit or exceed monthly quota as established by Account Management Supervisor

Account Manager qualifications and skills:

• Ability to multi-task between customers and projects
• 5 years’ experience in account management
• Print and promotional product sourcing experience is a plus
• Advanced problem resolution skills and communication abilities
• Excellent word processing and spreadsheet skills
• Ability to anticipate customers’ needs and match them with appropriate products and services
• Comfortable in working under pressure in a fast-paced environment

Job Type: Full-time

Pay: $35,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Lititz, PA (Preferred)

Ability to Relocate:

• Lititz, PA: Relocate before starting work (Required)

Work Location: In person