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Bilingual Customer Service Representative (Spanish - English)
America's Call Center Jacksonville, FL
$31k-39k (estimate)
Full Time 3 Weeks Ago
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America's Call Center is Hiring a Bilingual Customer Service Representative (Spanish - English) Near Jacksonville, FL

Looking for bilingual (Spanish, English) customer service rep for our inbound call center. No sales involved. America's Call Center is a Jacksonville based, 37-year-old, 24/7 inbound customer service call center located in the Baymeadows area. We answer for a number of inbound clients including:

  • Medical Offices
  • IT Help Desk
  • Government
  • Retail Product Support
  • Order Processing
  • and More

A good, clear voice in both Spanish and English and customer service skills are a must including a good knowledge of the Internet and other computer programs. You will be required to pass spelling, grammar, and comprehension test with 80% or better. There is also a typing test. Drug test and criminal background screening is mandatory. We are looking for 2nd shift talent (3 PM to 11 PM). This is full time, 40 hours a week, 5 day work week. You will be working most weekends with days off during the week. Start at $17.50 per hour. Health, dental, vision and matching 401(k) are available after 90 days. To be considered please call our job line 904-739-3700 or submit resume.

Job Type: Full-time

Pay: $17.50 per hour

Expected hours: 40 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • 8 hour shift
  • Evening shift

Weekly day range:

  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Preferred)

Language:

  • Spanish and English (Required)

Shift availability:

  • Night Shift (Required)

Ability to Relocate:

  • Jacksonville, FL 32256: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$31k-39k (estimate)

POST DATE

05/11/2024

EXPIRATION DATE

05/18/2024

The job skills required for Bilingual Customer Service Representative (Spanish - English) include Customer Service, Call Center, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative (Spanish - English). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative (Spanish - English). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Bilingual Customer Service Representative (Spanish - English) positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative (Spanish - English), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative (Spanish - English). You can explore the career advancement for a Bilingual Customer Service Representative (Spanish - English) below and select your interested title to get hiring information.

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If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Customer Service Representative job description and responsibilities

Administering and receiving customer surveys on occasion.

01/04/2022: Bismarck, ND

Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.

02/19/2022: Dayton, OH

Enrolling new customers, offering new products and services to existing customers.

12/29/2021: New Orleans, LA

A representative needs to build rapport with customers to secure sales or create a substantial client base.

01/07/2022: Providence, RI

Monitoring call and mail histories to ensure that all customers have been assisted.

02/11/2022: Fort Worth, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bilingual Customer Service Representative jobs

Must have Qualities of a Stellar Customer Service problem solving Skills.

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Respond to customer service complaints before they happen.

12/25/2021: Saint Cloud, MN

Minimum of one year customer service or related experience.

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They help customers with their queries and complaints.

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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.

02/24/2022: Salt Lake City, UT

Step 3: View the best colleges and universities for Bilingual Customer Service Representative.

Butler University
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