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Who is America’s Car-Mart?
America’s Car-Mart is in business to help people. As a part of our Team, you will be a part of helping thousands of our customers stay on the road and give them peace of mind in one stressful area of their lives, buying a vehicle. Our mission spreads far beyond the walls of our offices. We are deeply passionate about providing transportation solutions to credit-challenged individuals and helping them achieve success is the core of what we do. Each of our 2,400 associates take this responsibility seriously. Every day we live our purpose and stay true to our values – Integrity, Respect, Compassion and Excellence. Join us and you’ll discover why we are recognized by Forbes as one of America’s Best Mid-Sized Employers to work for. From day one, you’ll be empowered to pave your own path to success!
What you’ll do!
At America’s Car-Mart our Call Center is often the frontline of the organization. We rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We’re looking for a call center trainee to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner that can adapt to different issues as they arise. This person will have the opportunity to learn a variety of our call center roles including responding to customer inquiries and concerns, booking appointments and following up on leads, and processing automobile claims. As the voice of our company, the call center representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction. Under the guidance of our experienced trainers, you will gain hands-on experience in handling customer inquiries, resolving issues, and providing exceptional service. This is an entry-level position with excellent growth opportunities within our call center department.
Compensation:$15.00 per hour
Hours:Must be available to work Monday thru Saturday from 7am to 7pm. You will be assigned two days off between Monday and Saturday and be guaranteed at least one Saturday off per month.
Qualifications:
Responsibilities:
Benefits and Perks
Beyond competitive base pay, great perks include 401(k) match, stock purchase plan, PTO, health plan choices, and much more.
Work Location
Rogers, AR
#corp
Full Time
$31k-39k (estimate)
12/26/2023
04/30/2024
car-mart.com
Rogers, AR
500 - 1,000
The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Verbal Communication, Transportation, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.