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Do you have a desire to make a major contribution in the rapid growth environment of Cloud Computing?
Do you want to build your skills in Tech Marketing now and for your long term career growth?
If so, come build the future of Cloud as part of our GIC team within the Global Demand and Solution Center (GDSC).
We are looking for a result-oriented, focused and creative individual with highly developed interpersonal and organizational skills to join our Global Inbound Center team (GIC) based in Seattle, WA, to engage with new and prospective AWS customers globally.
Global Inbound Center (GIC) is a virtual business unit in the Marketing organization which focuses on improving the real time inbound experience for global customers via Live Chat with 24x5 availability.
The core members are from the GDSC team but we collaborate with other teams including Website, Digital Marketing, Demand Generation (DG) and AWS Support who also share the same mission to co-drive the customer experience.
The GIC vision is to enable global customers to quickly connect with an AWS Representative and get their inquiries resolved irrespective of location.
In GIC, we offer omni channel inbound coverage through chat, scheduled callback and voice call all under one roof. The goal is to deliver the highest level of customer obsession by connecting customers with trained reps quickly and enhance the live chat experience by understanding their needs, educate them about the benefits of AWS and all the services we offer, in order to help them embark on their cloud journey quickly and easily.
Key job responsibilities
This includes tailored messaging about AWS services and unique differentiators.
We are open to hiring candidates to work out of one of the following locations :
Arlington, VA, USA Seattle, WA, USA
BASIC QUALIFICATIONS
Bachelor’s degree · 2 years of work experience in Sales, Marketing or customer engagement roles *OR *relevant education background.
PREFERRED QUALIFICATIONS
Last updated : 2024-04-27
Full Time
Retail
$55k-69k (estimate)
04/28/2024
05/08/2024
AUSTIN, TX
<25
2017
<$5M
Retail