6 Call Center Representative Jobs in Arlington, VA
Creative Financial Staffing is Hiring a Call Center Representative Near Arlington, VA
About the Company and Opportunity:
- Our client is well known in the higher education industry
- Employees praise the company for its amazing learning opportunities and company culture
- Excellent opportunity for candidates seeking a later work schedule
Call Center Representative
Schedule:
- The typical schedule for this position will be Monday - Friday, 12:30 P.M. - 9:00 P.M.
- The first couple weeks of training may have a 9:00 A.M. - 5:30 P.M. schedule
Responsibilities:
- Call Center Representative will be following up on leads and talking to students (leads come in through chats, emails etc.) about enrollment, discussing academic goals, and being able to recommend the best products for each student (i.e. the best courses, process, etc.)
- Call Center Representative will have a daily quota: 85 calls per day (this includes outbound calls, inbound calls, chats, etc.)
Requirements:
- 1 - 2 years of call center and/or customer service experience required for Call Center Representative
- Call Center Representative must have outbound calls/outreach experience
- Associate's degree OR some college coursework is the minimum for Call Center Representative. Bachelor's degree preferred since our client's business is related to higher education.
- Call Center Representative should have experience using a CRM tool (This position will use Salesforce - previous experience is a plus but NOT required)
- RingCentral is the phone system the Call Center Representative will use - will be trained
- Call Center Representative will use Google Suite - should have familiarity with Gmail, Sheets, Meet
Personality Fit:
- Self-motivated to pick up the phone and make calls
- Clear communication skills
- Competitive spirit - will be trained and given metrics (manager does a quick meeting each day)
- Compassionate
- Good listening skills - each student is different and will have different needs, must be able to assess how to best assist each student.
- Upbeat personality
- Enthusiasm
- Collaborative, fun loving team player
Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity!
#CBFEB2024
Job Summary
Full Time
$45k-57k (estimate)
05/31/2024
06/16/2024
compusolveinc.com
Westbury, NY
50 - 100
Related Companies
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
