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Req No. | 2024-4746 | Category | Sales | Location | US-IA-Cedar Rapids | Additional Locations | US-MO-Hannibal | US-IA-West Branch | US-IA-Davenport | Type | Regular Full-Time | Union or Non-Union | Non-Union | Division | Heavy | Company | Altorfer Inc |
The Customer Service Rep is a professional sales and marketing position designed to improve our customer's experience by following up on leads generated by marketing in real time and have the ability to close the sale immediately. A key focus of this role is to make sure that our investments in marketing and lead generation are captured with tangible outcomes both in profit for the company and customer satisfaction/retention. The goal of this position is to re-establish, qualify, and maintain contact with small- to medium-sized customers to increase sales of equipment to retail customers.
Additional Responsibilities:
This position will work in an office and outdoor environment. Travel is required roughly 50%. There may be times when you are required to go out into the service and warehouse area and will need to wear appropriate safety equipment (IE- Safety glasses or side shields). May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 20lbs. Candidate must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
Full Time
$34k-43k (estimate)
08/03/2023
05/07/2024
altorfer.com
Cedar Rapids, IA
1,000 - 3,000
The job skills required for Customer Service Representative include Customer Service, Customer Satisfaction, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.