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Position Summary:
The Operational Key Manager will be responsible for the day to day management and direction of a the assigned YLA account relationships. The Operational Key Manager oversees the delivery/KPIs of various services as specified in the service agreement between the parties or in customer procedures, while continuing to develop and grow the current business. Services may cut across many different phases of the supply chain and multiple vendors of the customers The Operational Key Manager generally consist of handling one strategic account in which the person is located at said account.
Customer Relationship Management : The Operational Key Manager will function as the primary representative, responsible for building and maintaining a positive relationship with assigned client. The Operational Key Manager will communicate with clients by telephone, email, or in person, as needed; provide product and service information and answer other general account questions.
Client Expert : The Operational Key Manager will proactively consult said client on best practices and necessary system and process changes to achieve client goals throughout the year. In addition, the On Site / Client Manager will maintain and create business relationships within the marketing, sales and other strategic departments of the account as needed. Work directly with customers and act as advisors regarding services provided and resolutions.
Responsibilities:Essential Duties and Responsibilities:
Other Duties include:
Education and Experience:
3 or more years related experience in international shipping or international logistics. An equivalent combination of education and experience may be considered.
The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Benefits
Yusen offers a generous Employee Benefits Package including:
Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.
About Yusen Logistics (Americas )
Yusen Logistics is working to become the worlds preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company were dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the worlds preferred choice.
www.yusen-logistics.com/
Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.
Full Time
$104k-131k (estimate)
04/26/2024
05/09/2024
us.yusen-logistics.com
MORRISVILLE, NC
1,000 - 3,000
1968
WASUO NISHIMOTO
$1B - $3B
Transportation
The following is the career advancement route for Operational Key Account Manager positions, which can be used as a reference in future career path planning. As an Operational Key Account Manager, it can be promoted into senior positions as a Planner/Scheduler IV - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operational Key Account Manager. You can explore the career advancement for an Operational Key Account Manager below and select your interested title to get hiring information.