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Customer Experience Associate (Hourly)
As a Customer Experience Associate at Alma, you will be responsible for delivering an amazing support experience to our members. The ideal candidate is patient, meticulously organized, an excellent communicator, passionate about our mission, and loves people. This person must be able to work 40 hours, 5 days per week, including one weekend day and some holidays.
Start Date: May 21, 2024
What you’ll do:
Who you are:
Benefits:
Hourly Rate: $23.50 per hour
Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.
All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.
Full Time
Restaurants & Catering Services
$49k-65k (estimate)
02/24/2024
05/02/2024
CORAL GABLES, FL
25 - 50
2017
<$5M
Restaurants & Catering Services
The following is the career advancement route for Customer Experience Associate (Hourly) positions, which can be used as a reference in future career path planning. As a Customer Experience Associate (Hourly), it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Associate (Hourly). You can explore the career advancement for a Customer Experience Associate (Hourly) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Associate job description and responsibilities
Customer Experience Associates perform a variety of support tasks to offer exceptional service to customers.
04/05/2022: Columbia, SC
Customer experience associate may also create and track metrics to quantify the customer experience.
03/30/2022: Fayetteville, NC
Customer service representatives typically use a telephone, computer, and other office equipment.
02/22/2022: Long Beach, CA
As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience.
04/01/2022: Anchorage, AK
Responding to questions with positive language can greatly affect how the customer hears the response.
04/01/2022: Lorain, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Associate jobs
Customer experience associates are typically entry-level positions which needs strong writing and reading comprehension skills.
02/04/2022: Buffalo, NY
Customer experience associate have a proven track record for building excellent customer experiences.
01/30/2022: Springfield, OH
Customer experience associates at these companies should be data-driven and focused on building relationships.
04/10/2022: Bismarck, ND
A great customer experience representative knows how to relate to anybody, but they’re especially good with frustrated people.
03/18/2022: Reno, NV
The best Customer Experience Associate have a deep knowledge of how their companies’ products work.
02/03/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Experience Associate.