8 Technical Customer Experience Representative Jobs in Chicago, IL
TRADEBE is Hiring a Technical Customer Experience Representative Near Chicago, IL
Tradebe Environmental Services is a global leader in environmental services with US Headquarters in Merrillville, IN. Tradebe was founded in 1984 with the vision of helping industrial and chemical companies manage the increasing complexity of the waste they generate, ensuring safety for the people and the environment. Today, we continue to innovate and evolve as we maintain our firm commitment to propelling the circular economy and creating a more sustainable world. We actively contribute by managing all kinds of environmental liabilities in a safe and sustainable manner, focusing on reusing or recycling raw materials and energy, and being dedicated to meeting our customers' environmental goals. In the United States, Tradebe Environmental Services has 30 sites and serves customers from a broad range of markets, from petrochemicals to aerospace and hospitals, with unparalleled safety and quality standards.
Job description
As a Technical Customer Experience Representative with Tradebe, you will work closely with the Sales team to provide quality customer service to all of Tradebe’s internal and external customers.
The role
- Effectively utilize, coordinate, and cultivate strong relationships with Sales, Approvals, and Operations to ensure the delivery of high-quality and timely service to customers
- Generate and submit waste profiles for approval
- Provide quotes for potential waste streams
- Review profiles and manifests to ensure compliance with DOT and RCRA regulations
- Develop and maintain positive relationships with internal and external customers.
- Handle incoming customer calls and conduct cold calling as necessary
- Partner and support the Sales team to maximize sales effectiveness
- Act as a point-of-contact and interface between customers/prospects, sales and facilities
The person
- 5 (five) years experience with the industrial and hazardous waste customer support field
- Bachelor’s degree preferred
- Knowledge of RCRA is required
- Previous experience in waste profiling is required
- Strong analytical and problem-solving skills
- Excellent analytical, and organizational skills
- Strong skillset in professional communication, collaboration, and organization
- Friendly demeanor and a service-oriented approach
- Proficiency in Excel and SAP is preferred
We offer
Why Tradebe is Right for You
- Competitive pay and benefits
- Student loan repayment assistance
- Generous vacation and sick plans
- Medical (including telehealth), dental and vision
- 401k Retirement match
- Flexible spending accounts (FSA)
- Health savings accounts (HSA)
- Agency paid, basic life and AD&D insurance
- Career ladders, professional development, and promotion opportunities
- Leadership opportunities
- Great work environment and culture
- And MORE!
Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law
.
Nearest Major Market: Chicago
Job Summary
Other
Business Services
$60k-83k (estimate)
03/24/2024
06/29/2024
tradebe.com
EAST CHICAGO, IN
1,000 - 3,000
1983
Private
VICTOR CREIXELL
$500M - $1B
Business Services
Related Companies
About TRADEBE
Tradebe is a provider of industrial waste management services.
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