26 Passenger Service Agent Jobs in Baltimore, MD
Alliance Ground International is Hiring a Passenger Service Agent Near Baltimore, MD
Job Description:
Are you a detail-oriented problem solver who focuses on providing outstanding customer service?Then let your career take off with ATS as a Passenger Service Agent!ATS is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.Roles and responsibilities:Check in passengers and their luggage at the ticket counter and gates.Patiently handle customer concerns and complaints regarding ticketing and baggage handlingKnowledgeably answer inquiries regarding flight schedules, fares, and other questions as they ariseMake announcements at the gate or over the general PA system regarding flight activityBe responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendorsQualifications:Demonstrate strong communication skills to interact professionally with passengers, team members, and station leadershipHave proficient computer skillsBe at least 18 years of age and possess a High school diploma, GED or work experience equivalentPossess a valid driver's license with a clean driving record (only required for some airports)Be able to pass a drug screen and obtain airport security clearance which includes an extensive 10-year employment, criminal record, and residence background checkIf you are applying at the following locations: San Francisco (SFO), proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the CDC is required for employment.Physical Requirements:Lift up to 70 pounds (32 kg) on a regular basisStand, lift, bend, push and pull on a frequent basis and for extended periodsWork around jet and machinery noisesAirlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful ATS team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!ATS employees should apply through ADPM/F Disabled and Vet Equal Opportunity EmployerAlliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Summary
Full Time
Transportation
$77k-107k (estimate)
07/16/2023
07/23/2024
allianceground.com
RICHMOND HEIGHTS, FL
1,000 - 3,000
1987
ANTHONY C ROMEO
$200M - $500M
Transportation
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The job skills required for Passenger Service Agent include Aviation, ATS, Communication Skills, Service Quality, Security Clearance, etc. Having related job skills and expertise will give you an advantage when applying to be a Passenger Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Passenger Service Agent. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Passenger Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Passenger Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Passenger Service Agent job description and responsibilities
Airlines also station passenger service agents at each gate before and during boarding.
04/27/2022: Danbury, CT
Passenger service agents need the strength to carry heavy suitcases up onto conveyor belts.
04/17/2022: Richland, WA
Passenger Service Agents work to make sure that everyone who boards an airplane enjoys a smooth flight.
04/09/2022: Greenville, SC
Completes activities, associated paperwork and/or computer entries related to boarding and/or deplaning passengers.
04/28/2022: Cheyenne, WY
Dealing with customers face-to-face and ensuring that passengers reach their destination with satisfaction.
06/07/2022: Lincoln, NE
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Passenger Service Agent jobs
Meet quality standards of service.
06/01/2022: Wilmington, DE
Examine passenger documentation to determine destinations and to assign boarding passes.
05/19/2022: Bradenton, FL
Provide the passengers with ticketing and ensuring the proper handling of their checked luggage.
03/19/2022: Bangor, ME
The agent typically communicates with other personnel via a cell phone or walkie-talkie.
04/13/2022: Spokane, WA
Passenger service agents may also need to be able to assist government agencies with their needs.
06/07/2022: Appleton, WI
Step 3: View the best colleges and universities for Passenger Service Agent.
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