GENERAL SUMMARY:

The Vice President of Sales is responsible for the high-level and strategic planning of the Sales Department. The role involves developing and executing sales strategies, managing sales teams, and driving revenue growth.

ESSENTIAL DUTIES:

● Develop and execute the overall Sales strategy in alignment with Company goals

● Provide visionary leadership to the Sales team, fostering a high-performance environment

● Serve as a positive and proactive leader, embodying the values, work ethic, and enthusiasm expected from all Sales employees

● Encourage a healthy Sales culture of motivation, integrity, and professional development

● Foster a collaborative and results-oriented team environment

● Drive revenue growth through effective Sales strategies and management

● Works closely with Senior Leadership to ensure departmental initiatives align with the Company’s long-term vision

● Confer with Operations Leadership to develop methods and procedures to increase sales, expand markets, and promote business

● Assist in formulating Affiliate Network and Partnerships

● Convene with Head of Training to identify ongoing training needs in an effort to improve performance

● Set and achieve ambitious Sales targets and department KPIs

● Oversee and develop all levels of Sales Management

● Collaborate with the marketing department to establish and evaluate lead sources, in addition to identifying new opportunities

● Develops, updates, enhances and maintains department standards, policies and procedure

● Stay abreast of industry trends, competitor activities, and market conditions

● Use market insights to inform strategic decisions and product development

● Implement and optimize Sales processes, ensuring efficiency and effectiveness

● Utilize the CRM and internal reporting systems to track and analyze Sales performance

● Collaborate with other departments, including marketing, product development, and customer service, to ensure a unified and customer-centric approach

● Collaborate with Human Resources Department and Talent Acquisition to help build a sales culture that is aligned with company values

● Follow all policies and procedures for the department and company

● Establish schedules for Direct Reports

● Daily monitoring of attendance and punctuality of the department, which includes reporting excessive absenteeism and tardiness to the Human Resources Department.

● Daily monitoring of Overtime hours for the department, which includes establishing limitations on Overtime hours, and addressing unapproved Overtime hours as they occur.

● Daily monitoring of time records for the department, to ensure missing punches and time cards errors are resolved.

● Daily monitoring of meal break compliance to ensure that hourly members of the department are taking meal breaks in compliance with Company policy (i.e., Meal breaks must be a minimum of 30 minutes in length, and taken by the 5th hour of work).

● Management of Paid Time Off (PTO) for members of the department, which includes approving/denying requests for PTO and communicating Unpaid Time Off to the Human Resources Department.

● Monitoring of performance for all members of the department, which includes conducting progressive disciplinary action when appropriate, establishing performance improvement plans, documenting conversations regarding performance matters, and conducting 90-day and annual performance evaluations per Company policy.

Other Responsibilities:

● Continuously improve through feedback

● Prepare department reports as requested

● Attend training and department meetings

● Other duties as assign

JOB SPECIFICATIONS: (Knowledge, skills, abilities and experience normally required for competent performance)

Knowledge and Experience

● Minimum of 10 years’ experience in debt settlement or similar fields

● Proven track record of success in a senior Sales leadership role, ideally as a Director or VP of Sales

● Strong understanding of the debt settlement industry and a demonstrated ability to drive revenue growth

● Excellent leadership and team management skills

● Strategic thinker with the ability to execute and deliver results

● Exceptional communication and interpersonal skills

Skills and Abilities

● Electronic phone system & CRM Experience

● Computer literacy

● Typing 45 plus words per minute

● Highly motivated

● Knowledgeable of MS Office: word, excel, outlook

● Problem Solving Skills

● Ability to coach, train, and motivate employees and evaluate their performance

● Must work well in a dynamic, fast-paced work environment, and good at dealing with constant change

● Knowledgeable of MS Office: word, excel, outlook

Pay Range - $175k-$200k (w/ bonus = $350-$400k)
Location - Local only

Alleviate Financial Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This position must pass a post-offer pre-employment criminal background check.