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Additional Information: 1st shift - Monday through Friday - Pay based on experience - Growth OpportunitiesĀ
Please Note: This position will require over time the first week of every month to complete billing.
To ensure that all customers receive a timely, accurate and customized invoice
1. The understanding of invoicing and billing processes and procedures
2. Working knowledge of Microsoft Word Suite and ability to learn WMS
3. The ability to provide administrative support
Customer Invoicing and Billing:
1. Month end invoicing to be completed within 5 business days of EOM or directed by customer.
2. Speed should never compromise accuracy.
3. Monitor and record external invoice errors on Clerical Error Spreadsheet.
4. Suggest ways to improve the accuracy and efficiencies of invoicing.
5.. Ensure invoices are updated accurately with price changes based on contracts or addendum.
6. Process daily invoicing accurately for Value Add and Transportation (if applicable).
7. Process billing according to customer billing procedures.
8. Meet customer based periods by ensuring all billings is complete by set deadline.
9. Keep customer files current.
Back Up/Main Office Responsibilities:
1. Assist with coverage of Reception desk by answering phones and greeting visitors Answer phone by the third ringing cycle.
2. Cross-train on other customer invoice processing to provide account coverage when needed.
Administrative Support:
1. Provide administrative support to management team as needed.
2. Maintain a secure, well organized area free from clutter with information easily accessible to others.
3. Understand the functionality of Warehouse Management System and Transportation Management System.
Customer Communication
1. Establish and maintain professional working relationships with customers via e-mail, telephone communication and face-to-face visits.
These expectations are meant to be a guide and may be changed at anytime at the discretion of Allen Distribution.
#INDPA
Full Time
Logistics Services
$30k-37k (estimate)
05/02/2023
06/12/2024
allendistribution.com
BREINIGSVILLE, PA
200 - 500
1988
$50M - $200M
Logistics Services
Allen is a privately owned-and-operated logistics company that believes long-term partner relationships are built on performance and trust. Since 1988, our operations have been strategically based in Carlisle, Pennsylvania, in the heart of the Northeasts interstate network. Combined with our locations in Allentown and Mechanicsburg, PA, Stockton and Ontario, CA, Fort Worth, TX, and Cincinnati, OH we operate 6 million square feet of warehouse space in multi-site distribution centers to store and distribute products throughout the United States through a combination of services, including: -Supp...ly Chain Design -Logistics Management -Distribution -Fulfillment -Transportation -Freight Consolidation -Direct-Rail Serviced Warehouses -Custom Packaging -Temperature-Controlled Warehousing and Transportation
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The job skills required for Customer Service Representative include Billing, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.