Join Our Team: Retail Operations Director in NYC 

Are you ready to lead and innovate in the dynamic world of retail? We're seeking a visionary Retail Operations Director to oversee our retail operations in NYC, driving success, and setting new standards of excellence in customer service, profitability, and efficiency. Think Prada Gucci, Donna Karen

Responsibilities:

1. Strategic Leadership: Take the helm in overseeing retail operations, guiding project managers to ensure flawless execution of store initiatives, openings, and renovations.

2. Operational Excellence: Develop and implement cutting-edge strategies to maximize store performance, elevate customer satisfaction, and boost profitability across all locations.

3. Project Collaboration: Work closely with project managers to set clear goals, objectives, and timelines for store initiatives, aligning with our brand standards and organizational objectives.

4. Performance Analysis: Dive deep into retail metrics, analyzing performance to uncover opportunities for operational enhancement and sales growth.

5. Leadership & Mentorship: Provide inspirational leadership to project managers and retail staff, nurturing a culture of accountability, service excellence, and continuous improvement.

6. Market Insights: Keep your finger on the pulse of market trends, consumer behavior, and competitor activities, leveraging insights to innovate and stay ahead in the retail landscape.

7. Stakeholder Engagement: Foster strong relationships with key stakeholders, ensuring alignment and support for operational initiatives.

8. Policy Development: Lead cross-functional teams in developing and implementing retail policies, procedures, and best practices for consistency and compliance.

9. Strategic Initiatives: Collaborate with senior management to drive strategic initiatives that fuel business growth and reinforce our retail strategy.

10. Innovation & Technology: Stay ahead of the curve, exploring retail innovations and emerging technologies to enhance operations and elevate the customer experience.
    ******Person needs to be willing to travel as needed************
    Full Benefits Premium package for the top person

Qualifications:

1. Bachelor's degree in Business Administration, Retail Management, or related field; MBA preferred.
2. Proven senior leadership experience in retail, with a track record of driving sales growth and operational excellence.
3. Exceptional project management skills, adept at overseeing multiple projects from conception to completion.
4. Outstanding communication and interpersonal skills, with the ability to engage stakeholders at all levels.
5. Strategic mindset with a knack for aligning operational plans with business objectives.
6. Strong analytical skills, leveraging data to drive decisions and improve performance.
7. Willingness to travel to various retail locations across the United States.
8. Inspirational leadership style, focused on fostering collaboration and high performance.
9. Deep understanding of retail operations and best practices.
10. A problem-solving mindset with a relentless focus on results.