Essential Functions

• Serve as first point of contact for leave-related inquiries, accommodation requests, ADA, FMLA, PFL, WC, COBRA.
• Reporting and escalates to HR Manager & legal to review as needed.
• Prepares, maintains, and conducts audits and ensures the data integrity in the HRIS system with data audits, leave reports, employee’s status updates related to terminations, leaves, benefits, and another program tracking in UKG.
• Investigates, responds, and assists employees with leaves, including carrier inquiries.
• Communicates ongoingly with office managers, district managers, payroll, and other key stakeholders regarding leave, modified work schedules, and benefits, while managing the end-to-end process.
• Develops and delivers training on leaves of absence for management team and continuously identifies best practices for administration and tracking and process improvement.
• Coordinates with third-party brokers, vendors, insurance carriers, etc. to ensure timely notifications and accurate communications.
• Documents standard work for leaves processing across multi -states work with project management team to determine training opportunities.
• Willingness to take on additional HR tasks to support the overall HR functions.

Skills

• Previous leave management experience.
• Excellent communication skills to convey information to third party vendors, employees, management team.
• Excellent interpersonal skills.
• Great organizational skills.
• Strong sense of urgency and compassion.

Education Qualifications

• 3 years of HR in benefits and leave administration role required.
• Ability to maintain confidentiality when dealing with protected health information (PHI).
• Highly motivated, able to handle multiple activities, and superior follow-up and follow-through skills.
• Data entry and auditing of supplementary payments calculation and auditing.
• Desire to work as a team with a result driven approach.
• Proficiency with Microsoft Office Suite (Excel, Word, Power Point) and HRIS systems.
• Oversight for all leaves administration (Sick Leave, FMLA, PFL, ADA, WC, COBRA)