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IT Support Specialist
Alfa Dental Management Jacksonville, FL
$62k-76k (estimate)
Full Time 5 Months Ago
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Alfa Dental Management is Hiring an IT Support Specialist Near Jacksonville, FL

As an IT Support Specialist, you will install, support and maintain desktops (Windows and Mac), local networks, tablets and smartphones and various desktop applications. Additionally, you will migrate data, resolve help desk tickets and resolve network issues at multiple sites.
Technical Skills
  • Proficient in Windows Server operating systems, Active Directory, Group Policy, and DNS
  • Experience with server virtualization technologies, such as VMware or Hyper-V
  • Knowledge of networking concepts and protocols, including DNS, TCP/IP, DHCP, and firewalls
  • Experience with cloud-based technologies, Microsoft Azure or Amazon Web Services (AWS)
  • Experience with backup and disaster recovery procedures
  • Troubleshooting skills to diagnose and resolve server and network issues
Dental-Specific Skills
  • Knowledge of dental practice management software (Open Dental, preferred)
  • Understanding of HIPAA compliance requirements for dental practices
  • Experience with electronic health records (EHR) systems
  • Ability to work with dental professionals to understand their IT needs
Key Responsibilities
  • Install, configure, and maintain servers and network infrastructure
  • Manage user accounts and access permissions
  • Implement and maintain security measures to protect sensitive data
  • Monitor Windows server and server application performance and resolve issues
  • Troubleshoot and resolve server and network issues
  • Produce, maintain and update technical documentation
  • Provide IT support to dental staff
  • Stay up-to-date on new technologies and trends
Required Skills/Abilities
  • Minimum 2 years’ experience in similar role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Problem-solving and troubleshooting skills
  • Attention to detail
  • Ability to learn new technologies quickly
  • Valid drivers license and clean MVR
  • Flexibility to accommodate after hours and week business needs
Benefits
  • Paid Time Off
  • Health Insurance
  • Employer Dental Coverage
  • Vision Insurance
  • 401(k) with Employer match up to 4%
All offers of employment are contingent upon successful completion of a background check and drug testing. Please note medical marijuana use is not permitted by the company.

Job Summary

JOB TYPE

Full Time

SALARY

$62k-76k (estimate)

POST DATE

12/26/2023

EXPIRATION DATE

06/12/2024

WEBSITE

mysmilemail.com

HEADQUARTERS

Jacksonville, FL

SIZE

<25

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The job skills required for IT Support Specialist include AWS, Troubleshooting, Networking, Problem Solving, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

01/10/2022: Gainesville, FL

IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

02/20/2022: Jacksonville, FL

The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.

12/31/2021: Little Rock, AR

These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

03/08/2022: San Jose, CA

IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

12/13/2021: Brockton, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

02/27/2022: Lancaster, PA

Some employers may accept IT support specialists without formal education who have computer experience and certification.

01/21/2022: South Bend, IN

Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

12/26/2021: Daytona Beach, FL

To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

02/07/2022: Bridgeport, CT

Successful technical support specialists possess common characteristics and aptitudes.

02/08/2022: Gainesville, FL

Step 3: View the best colleges and universities for IT Support Specialist.

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