JOB SUMMARY

Under the direction of the CEO, administers the organizational benefit and personnel programs, from planning and design through implementation. Serves as the major resource person for all aspects of benefits and personnel policies including the timely dissemination of new or revised personnel policies, job descriptions, benefits, and other personnel information to all professional and support staff. Accepts employment applications, screens applicants and interviews staff as appropriate. Conducts executive and physician searches. The Human Resource Director reports directly to the CEO.

DUTIES AND RESPONSIBILITIES

1. Administer the Clinic Benefits Program:
   1. Identify the need for new and revised compensation and fringe benefit programs. Study and develop plans, project and evaluate the costs, impact and relevancy to changing employee needs.
   2. Negotiates insurance and retirement contracts.
   3. Implement program changes and communicate these changes to employees; update all benefit manuals.
   4. Establish an efficient employee benefits record-keeping system. Ensure that all data required for government reporting and auditing is available, current, accurate and filed on schedule.
2. Manage the Human Resource Information System (HRIS):
   1. Administer the HRIS and identify additional informational needs and develop programs for providing the information.
   2. Participate in national, state or local salary/compensation surveys.
3. Coordinate and supervise AAPHC Personnel functions at the clinic level:
   1. Recruitment, interviewing selection and training of new employees.
   2. Employee counseling as needed for retirement and other benefits.
   3. Supervise the annual performance review function including notification of salary changes to the Human Resource Assistant/Payroll clerk. Seek and provide avenues for the upgrading of skills and professional development.
   4. Oversee all wage and salary administration activities.
4. Physician/Executive specific responsibilities and functions include:
   1. Conducting/coordinating/organizing executive and physician searches.
   2. Working with the Chief Operation Officer in developing programs to assist in financial planning for members of the organization.
   3. Providing advice to physicians on fringe benefits and related matters.
5. Communication of Human Resource programs:
   1.  Actively communicates through such activities as preparing materials, leading group discussions, making presentations to managers/supervisors, and individual counseling of managers/supervisors to assure that these programs are understood and implemented as designed.
6. Designs, recommends, implements, and administers the employment, recruitment, placement and transfer programs in compliance with Equal Employment Opportunity and affirmative action laws and guidelines.
7. Participates in job fairs, college recruitment and supports programs to allow students to volunteer in the clinics.
8. Administers publication of vacancy announcements in accordance with AAPHC policies. Administers advertising functions, selects agencies, media and approaches to employment advertising.
9. Directs the planning, strategic goals, and objectives of the human resources department. Assists with annual preparation and monitoring of AAPHC’s personnel budget through overtime analysis and FTE’s to provider ratios.
10. Writes and revises personnel policies and procedures. Provides oversight regarding the administration of AAPHC personnel policies and procedures.
11. Evaluates changing demographics, legal and technical development in the field and develops new programs to meet the organization’s needs.
12. Provides management assistance to all supervisory personnel, assisting them in performing personnel management activities. Reviews and approves employee probationary and merit evaluations. Authorizes hiring of employees in accordance with AAPHC policies and procedures.
13. Oversees orientation procedures for new employees.
14. Oversees employee exit procedures and monitors employee turnover.
15. Supervises HR Generalist & Recruitment Specialist. Monitors payroll system and process.
16. Provides monthly report to the COO for the Personnel Committee of the Board regarding personnel activities, resignations, recruitment and other pertinent matters.
17. Assists in setting short- and long-range goals and objectives reflecting a course of action that continually improves existing human resources services, and ensures a commitment to excellence to the staff, the customer, and to other agencies.
18. Maintains personal professional development by participating in educational seminars to obtain updates in this field, as well as professional affiliations.
19. Performs other duties as may be assigned.

OUALIFICATIONS

Bachelor’s or Master’s degree in Human Resource Management or related field. Three years demonstrated management and/or supervisory skills are required. Experience may be considered in lieu of education. Knowledge and understanding of laws and regulations on the Federal, State and local level governing human resource related programs. Communication skills and ability to establish effective working relationships with employees and administration. Strong interpersonal skills to mediate conflict resolution. High degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.

TYPICAL PHYSICAL DEMANDS

Requires critical thinking, creative problem solving, prioritization skills, the delegation of tasks to others, and effective communication on a daily basis, both written and verbal. High to moderate levels of stress may be encountered in daily activities from meeting deadlines to administering disciplinary action.

TYPICAL WORKING CONDITIONS

Works in a typical office environment and moves throughout the clinics being subject to the hazards of those environments. Requires prolonged sitting. Requires eye-hand coordination and manual dexterity to sufficiently operate a computer keyboard, calculator and other office equipment. Requires normal range of hearing and eye sight to prepare and communicate appropriate reports. Occasional evening or weekend work. Requires lifting papers or boxes up to 50 pounds occasionally.

JOB RELATIONSHIPS

Supervised by: CEO

Employees supervised: HR Staff