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4 Customer Service Representative and Dispatcher Jobs in Arcadia, CA

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Paragon Prime Solutions
Arcadia, CA | Full Time
$42k-53k (estimate)
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Aire Serv of Pasadena
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Customer Service Representative and Dispatcher
$42k-52k (estimate)
Full Time 3 Months Ago
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Aire Serv of Pasadena is Hiring a Customer Service Representative and Dispatcher Near Arcadia, CA

Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while Having fun in the process!
As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer Concerns. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
  • Receive incoming calls in a professional and courteous manner
  • Scheduling appointments
  • Assigning daily work/calls to other team members
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls and respond to customer complaints
  • Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:
  • Minimum two years admin experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
  • General computer knowledge, including Microsoft Office
  • Typing skills a plus
Benefits: 
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • PTO
  • Overtime
  • Employee discounts, deals, promotions
  • Team building/Family appreciation events
  • Opportunity to earn additional income through sales commissions 
  • In-House Customer Service Training
We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Job Summary

JOB TYPE

Full Time

SALARY

$42k-52k (estimate)

POST DATE

02/04/2023

EXPIRATION DATE

05/15/2024

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The job skills required for Customer Service Representative and Dispatcher include Customer Service, Microsoft Office, Data Entry, Verbal Communication, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative and Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative and Dispatcher. Select any job title you are interested in and start to search job requirements.

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