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Customer Service Representative and Dispatcher
$35k-44k (estimate)
Full Time | Specialty Trade in Construction 4 Months Ago
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Aire Serv Heating & Air Conditioning is Hiring a Customer Service Representative and Dispatcher Near Salem, OR

With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:
  • Call Center Experience
  • Strong written and verbal communication skills
  • Detail-oriented with some data entry skills
  • Positive Attitude
  • Team player who can work independently
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Compensation: $23,000 -$25,000 starting

We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv® uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can’t happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems.

*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$35k-44k (estimate)

POST DATE

12/15/2023

EXPIRATION DATE

03/27/2024

WEBSITE

aireserv.com

HEADQUARTERS

SHADOW HILLS, CA

SIZE

200 - 500

FOUNDED

1992

CEO

JOHNELL HARRIS

REVENUE

$5M - $10M

INDUSTRY

Specialty Trade in Construction

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The job skills required for Customer Service Representative and Dispatcher include Customer Service, Call Center, Data Entry, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative and Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative and Dispatcher. Select any job title you are interested in and start to search job requirements.

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