Description

POSITION OVERVIEW:

Salary: $85,000 to $90,00.00

Under the supervision of the Chief Operations Officer, the Program Director ensures quality care and oversees functions of the program according to regulatory bodies and accreditation requirements. This individual is responsible for the oversight and implementation of care and resources for the purpose of meeting the physical, emotional, and social needs of tenants. The Program Director provides supervision of all of the programs’ services and works to develop, implement, track, report, and evaluate measurable outcomes. The requirements listed below represent the knowledge, skill, and/or ability required.

Essential Functions:

• Responsible for overseeing all aspects of the sites’ service delivery, compliance to contracts, targets (case management, employment, housing retention, medical, mental health, chart compliance, recreational and group activities).
• Provides leadership, guidance, direction, and supervision to all staff to ensure accurate and timely completion of targets and benchmarks.
• Interviews, hires, and sets up trainings for program personnel to reach program goals.
• Conducts performance evaluations, disciplinary actions, resignations, and terminations.
• Understands all aspects of contract requirements and communicates this understanding to staff.
• Plans and interprets all policies and procedures for staff; ensure implementation of all policies and procedures.
• Plans and organizes program activities to maximize program contract's goals and performance targets as outlined.
• Communicates with peers at other programs on issues related to tenant progress and best practices.
• Facilitates interdepartmental communication and conducts regular staff/departmental meetings.
• Ensures accurate and timely reporting of statistical information for both AAPCI management and regulatory agencies (DOHMH, OTDA, OMH).
• Reviews an analysis of program and demographic tenant data to make programmatic improvements.
• Works collaboratively with property management staff.
• Connects with community leaders to build connections, gain support and troubleshoot issues/concerns.
• Conducts periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to tenants.

Organizes onsite and offsite training opportunities for professional development of staff.

• Collaborates with property management in the development and implementing of crisis prevention and/or intervention strategies to ensure a safe and secure environment.
• Provides assistance and follow-up regarding critical incidents with clients.
• Serves as the Incident Commander and reports all serious incidents to the Chief Operations Officer, DOHMH and

OTDA.

• Perform other job-related duties as may be assigned or required.

Required Education and Experience:

• MA,MSW, MS in Human Services or other appropriate social science is required.
• Minimum of three to five years’ supervisory experience.
• At least five to seven years of progressive work experience in the field.
• Working knowledge of the operations of supportive housing programs. Experience working with PLWA, and/or experience working with dually-diagnosed individuals and/or families living with mental illness and chronic histories of substance abuse (MICA); or experience working with families and individuals with chronic histories of homelessness, is preferred.
• Ability to work well under pressure. Demonstrated leadership, people skills, and managerial skills. Ability to demonstrate sound judgement in crisis situations. Ability tobe flexible with work schedule, when necessary.
• Experience working with evidence-based models, specifically Motivational Interviewing

Qualifications

Required Education and Experience:

• MA,MSW, MS in Human Services or other appropriate social science is required.
• Minimum of three to five years’ supervisory experience.
• At least five to seven years of progressive work experience in the field.
• Working knowledge of the operations of supportive housing programs. Experience working with PLWA, and/or experience working with dually-diagnosed individuals and/or families living with mental illness and chronic histories of substance abuse (MICA); or experience working with families and individuals with chronic histories of homelessness, is preferred.
• Ability to work well under pressure. Demonstrated leadership, people skills, and managerial skills. Ability to demonstrate sound judgement in crisis situations. Ability,to be flexible with work schedule, when necessary.
• Experience working with evidence-based models, specifically Motivational Interviewing

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

Benefits: AAPCI offers a comprehensive benefits package including health, dental & vision coverage, a combination of 23 PTO days of vacation, sick and personal time, 12 paid holidays, and a robust 403(b) plan.

Equal Employment Opportunity Employer

AAPCI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.