Affirma Consulting, ranked one of the "Top 5 Best Mid-Size Companies to Work For" by the Seattle Business magazine, is hiring a Customer Engagement Manager!
Primary Responsibilities:
• Ensure attainment of revenue and associated targets
• Build relationships with and influence key decision makers
• Drive customer and partner satisfaction through understanding customer needs, providing responsive service to customer issues, integrating partners into the sales process and building relationships with key customer contacts.
• Ensure that CRM tool is kept up to date with account activities, opportunities and contacts details
• Identification and qualification of product and solution leads within managed accounts
• Demonstrated ability to collaborate with and influence multiple internal as well as external stakeholders
• The ability to command an audience as well as engage with both external and internal stakeholders globally.
• Flexible attitude, with the ability to thrive in a fast-paced environment
Requirements:
• Ability to meet and exceed quotas
• Ability to close sales
• Ability to manage, document, track, and clearly report on revenue and cost actuals vs. goals
• Understanding of sales function, business management and pipeline management; developing accurate forecasts; creating, formalizing & executing detailed strategic plans
• Technical and business knowledge of the communications industry, especially in your region/territory
• Ability to develop trusted relationships with key business and technical decision makers;
• Excellent verbal, written and multi-media communication skills
• Ability to develop trusted relationships with superiors, peers, and subordinates
• Previous sales experience
Nice to Haves:
• Prior Microsoft experience and/or experience working with Microsoft clients
• MBA
Full time, permanent position
Prior W2’s may be requested
Why Affirma?
• One of Washington's Fastest Growing Private Companies & Top 100 Best Companies to Work For (According to Seattle Business Magazine and Puget Sound Business Journal)
• Casual environment, surrounded by incredibly intelligent and motivated co-workers, and a performance-driven culture
• Flexible Schedule
• Opportunity for growth
• Great location, great people, exciting projects, and tons of fun.
Affirma is an award-winning consultancy specializing in Mobile, Cloud, Business Intelligence, SharePoint, Technology Infrastructure, Custom Development, Visual Design, and Staffing Services. We focus on delivering true, measurable business value to our clients. We have top industry customer satisfaction and are dedicated to delivering dependable and reliable solutions that exceed client expectations. Affirma's motto is quality solutions on budget, on time, every time.
Ranked one of Puget Sound Business Journals “Best Workplaces” and “Fastest Growing Companies” for four years in a row, Affirma is expanding its presence and hiring many talented individuals. Affirma offers exciting projects, a relaxed culture, and a flexible work environment. Affirma provides a work environment that is based on mutual trust and accountability. The office environment is hard working, fast-paced, and fun! Our clients include the Microsoft Bing, the Seattle Art Museum, Children's Hospital, Starbucks, and many more. Affirma is a great place to grow your career by augmenting your skills and assuming new responsibilities very quickly. If this sounds like a company you'd like to work for, we invite you to contact us.