34 Customer Account Manager Jobs in Everett, WA
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Vaupell, Inc is Hiring a Customer Account Manager Near Everett, WA
The Customer Account Manager is primarily responsible for engaging Vaupell’s customer base and providing our clients with exceptional customer service support. The Account Manager acts as the Voice of the Customer, and drives the internal organization’s behavior through the communication of customer
needs and expectations.
Duties & ResponsibilitiesResponsibilities include, but are not limited to, the following:
- Acts effectively as a customer champion and advocate; understands and communicates current and future customer needs and expectations; establishes and maintains strong relationships at all levels with the customer
- Proactively coordinates all aspects of an order to ensure that we meet or exceed our customer's needs and expectations, including following up on special products, scheduling, and manufacturing details to avoid issues that may negatively impact the project success, and working cooperatively with interdepartmental peer groups
- Establishes broad technical knowledge of all products including developing a deep understanding of our customers’ aircraft maintenance operations and business systems
- Liaises between our customers and manufacturing. Negotiates solutions and prioritizes orders with our customers and our manufacturing sites while managing overall cost
- Develops plans that will meet the project requirements while accounting for obstacles that could impact the project's success
- Coordinates with New Product Introduction (NPI) teams to ensure projects launch in a timely manner
- Supervises and trains support staff
- Provides data entry support as needed
- 3-5 years of previous customer service experience in a similar role required
- Requires strong knowledge of ERP systems and general computer skills for fast, accurate entry of customer order data
- Requires strong problem solving skills
- Excellent verbal and written communication skills. Must have the ability to understand and support the inquiries from our customers with clear communication in written or spoken English
- Prior experience in a manufacturing and/or aerospace setting is preferred
- Bachelor’s degree is preferred
Job Summary
Full Time
Durable Manufacturing
$97k-129k (estimate)
05/20/2024
06/05/2024
vaupell.com
SILVER LAKE, WA
1,000 - 3,000
1947
JOE JAHN
$200M - $500M
Durable Manufacturing
Related Companies
The job skills required for Customer Account Manager include Customer Service, Written Communication, Problem Solving, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Manager positions, which can be used as a reference in future career path planning. As a Customer Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Manager. You can explore the career advancement for a Customer Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Manager job description and responsibilities
A good Account Manager must be customer focused to build trust with customers.
01/24/2022: Baton Rouge, LA
Manage the collections process while acting as a customer counselor by discussing benefits of timely lease agreement renewal payments.
01/17/2022: Tuscaloosa, AL
Providing technical support to customers before and after-sales.
02/18/2022: La Crosse, WI
Stimulated customer retention through engagement of new group administration and establishing accuracy and completeness.
03/10/2022: Huntington, WV
The Customer Account Manager will lead the upsell and renewal strategy within a defined territory.
02/14/2022: Rochester, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Manager jobs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
02/02/2022: Rock Hill, SC
Schedules customer meetings and travels to customer locations as required.
02/11/2022: Lowell, MA
Think about the skills needed to handle an angry customer.
02/09/2022: Biloxi, MS
Establish a dynamic team, and restructure as appropriate.
02/10/2022: Albany, NY
Upsells should align with customer goals.
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Step 3: View the best colleges and universities for Customer Account Manager.
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