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This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment, this position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. The Project Coordinator will work within a team environment as well as communicate internally with other stakeholders.
Primary Objectives
• Work intimately with team members and coordinate the entire lifecycle of their projects
• Provide stellar customer satisfaction at all times
• Partnering with system owners to ensure proper enrollment in data minimization
• Working internally with other stakeholders to ensure that a quality product is delivered in a timely manner
• Using a wide variety of software systems to navigate customer accounts and proactively monitoring accounts to anticipate problems before they occur
• Ability to multi-task & prioritize, with strong organizational and follow-up skills
• Excellent oral and written communication skills
• Meeting all performance and quality metrics
• Initiating process improvement projects within the department and driving them through to completion
1. Basic Qualifications
• Bachelor's degree
• 2 years customer service experience
• Experience working with high-volume processes
• Working knowledge of Microsoft Office Applications
• Authorized to work in the US without sponsorship
2. Preferred Qualifications
• Knowledge of GDPR, other Privacy Regulations, and/or data minimization principles
• CIPP Certifications
• Aptitude to quickly learn new systems and software
Full Time
Hospital
$69k-88k (estimate)
09/29/2023
05/21/2024
advocatehealth.com
DOWNERS GROVE, IL
>50,000
2017
JIM SKOGSBERGH
$10B - $50B
Hospital
Advocate Health Care is proud to be a part of Advocate Aurora Health, the 11th largest not-for-profit, integrated health system in the United States and a leading employer in the Midwest with more than 75,000 employees, including more than 22,000 nurses and the regions largest employed medical staff and home health organization. A national leader in clinical innovation, health outcomes, consumer experience and value-based care, Advocate Aurora serves nearly 3 million patients annually in Illinois and Wisconsin across more than 500 sites of care. Advocate Aurora is engaged in hundreds of clinic...al trials and research studies, and is nationally recognized for its expertise in cardiology, neurosciences, oncology and pediatrics. The organization contributed nearly $2.2 billion in charitable care and services to its communities in 2019. To learn more, visit advocateaurorahealth.org. Looking for employment at Advocate? Visit our careers page at http://jobs.advocatehealth.com/ Read our social media community engagement guidelines: aah.org/social
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The job skills required for Project Coordinator II include Microsoft Office, Customer Service, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Project Coordinator II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Project Coordinator II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Project Coordinator II positions, which can be used as a reference in future career path planning. As a Project Coordinator II, it can be promoted into senior positions as a Project Manager - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Project Coordinator II. You can explore the career advancement for a Project Coordinator II below and select your interested title to get hiring information.