Receptionist

Job Details

Job Location

Adelante Healthcare Center Support Office - Phoenix, AZ

Education Level

HS Diploma from accredited school

Job Category

Health Care

Description

POSITION SUMMARY

The Receptionist will be responsible for providing excellent clerical and receptionist support for the Center Support Office. Will coordinate support activities with all stakeholders and participate/assist on projects as needed.

EXPECTATIONS

Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

OUR CORE VALUES

Compassion

Excellence

Integrity

Learning

Respect

Sustainability

Qualifications

ESSENTIAL SKILLS AND EXPERIENCE:

High School Diploma or GED from an accredited institution

One (1) year of customer service experience

Excellence in customer service

Time management skills including the ability to multi-task and prioritize work

Attention to detail and problem solving skills

Strong organizational and planning skills

Microsoft Office skills (Word, Excel, Power Point)

Excellent verbal, written, communication and problem solving skills.

Initiative, a proactive approach, strong collaboration, flexibility, and problem solving

POSITION RESPONSIBILITIES

Greeting and providing general support to staff, clients, and visitors

Maintain and organize the public areas (lobby, kitchen, meeting rooms, etc.), mailroom, and other shared aeras within the corporate office

Coordinate catering for on- and offsite meetings and events

Provide parking validation for guests and vendors

Maintain employee parking card access and logs

Receive, sort, and distribute mail and deliveries

Manage the contact us email account

Maintain postage machine

Ensure proper operation of office equipment

Add new employees to the NACHC website

Manage breakroom including making coffee, ordering supplies, clean out refrigerator weekly, and maintain cleanliness

Perform special projects on request

Must be able to work in office Monday through Friday 8am to 5pm

Ensure confidentiality and security of all information

NONESSENTIAL SKILLS AND EXPERIENCE:

Fluency in a language in addition to English (Spanish preferred)

Additional Duties and Responsibilities

Other duties as requested or assigned

Patience-Centered Medical Home (PCMH)

All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.

Adherence to Compliance and Code of Conduct

All employees are required to comply with Adelante Healthcares written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelantes legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.

In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance withEEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.