Program Assistant

Department: Energy

Employment Type: Fixed Term - Full Time

Location: Downtown Boston - Tremont Street

Description

Key Responsibilities

• Provide administrative support to all Fuel Assistance teams and staff in completing assignments.
• Responsible for administrative tasks related to Energy programs and teams, including, but not limited to, collecting and processing client documentation, and filing.
• Prepare and arrange historical client records for annual and ongoing scanning projects.
• Assist Client Services with retrieving and responding to outstanding voice mails and emails.
• Answer telephone for administrative offices and provide coverage for the Admin Support Clerk as needed.
• Process incoming mail, which includes sorting, date stamping and distributing to appropriate staff.
• Oversee inventory control, which includes ordering, receiving, and distribution of office and equipment supplies.
• Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise

• A minimum of a high school diploma/GED or equivalent and up to 12 months related experience in human services or general office support is required.
• Good communication skills, both written and verbal. 
• Flexibility, initiative, and ability to work in a team required. 
• Must be able to deal sensitively with clients of diverse cultural and economic backgrounds.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.