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About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.
We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years.
Our culture is defined by our entrepreneurial spirit and all that comes with it : innovation, client centricity and an indomitable will to win.
Job Summary :
Will interact with a wide variety of aviation clientele ranging from corporate jet and helicopter owners to private aircraft owners.
Candidate must possess a positive attitude and be customer service oriented and enjoy talking with clients. Accurate data entry is critical as well as strong communication skills.
Responsibilities
Assist clients with applications / policies / premium payments / etc.
Collect renewal data on assigned accounts
Review new / renewal policies, endorsements and certificates to insure items were received as requested
Maintain accuracy of client data in agency management system (EPIC)
Document all activities in agency management system (EPIC)
Communicate with clients via phone and email
Assist with incoming calls when necessary
Qualifications
Strong organizational skills- ability to prioritize and initiative to execute task completion
Computer skills, specifically Microsoft Word, Outlook and Excel
Excellent verbal and written communication skills as well as strong interpersonal skills
Mathematical Skills : Ability to calculate figures and amounts such as premiums, commissions, and percentages
Work independently and as part of a team
Strong time management skills
Must be able to pass background check
Performance Expectations
Proficiency using agency management system Employer will train
Ability to build and maintain good working relationships with prospective and current customers, underwriters, other company representatives and colleagues to ensure an outstanding level of customer satisfaction
Demonstrate ability to interact professionally with management and clients to promote a positive company image
Meet Acrisure's standards for attendance and promptness
A strong sense of teamwork and cooperation with management and co-workers
Schedule
Full- time position
Education
High School Diploma or equivalent
1 year office experience or associate degree
Benefits
401(k) matching
Health / Dental / Vision insurance
Life insurance
Paid time off
Last updated : 2024-03-23
Full Time
Insurance
$37k-46k (estimate)
03/25/2024
06/20/2024
acrisure.com
GRAND RAPIDS, MI
1,000 - 3,000
2003
Private
GREGORY L WILLIAMS
$1B - $3B
Insurance
Acrisure is an insurance brokerage firm that provides personal and commercial insurance products for individuals and businesses.
The job skills required for Customer service representative include Customer Service, Products and Services, Written Communication, Life Insurance, Customer Satisfaction, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
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