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Customer service representative
Acrisure LLC Lakeland, FL
$37k-46k (estimate)
Full Time | Insurance 2 Months Ago
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Acrisure LLC is Hiring a Customer service representative Near Lakeland, FL

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.

We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it : innovation, client centricity and an indomitable will to win.

Job Summary :

Will interact with a wide variety of aviation clientele ranging from corporate jet and helicopter owners to private aircraft owners.

Candidate must possess a positive attitude and be customer service oriented and enjoy talking with clients. Accurate data entry is critical as well as strong communication skills.

Responsibilities

Assist clients with applications / policies / premium payments / etc.

Collect renewal data on assigned accounts

Review new / renewal policies, endorsements and certificates to insure items were received as requested

Maintain accuracy of client data in agency management system (EPIC)

Document all activities in agency management system (EPIC)

Communicate with clients via phone and email

Assist with incoming calls when necessary

Qualifications

Strong organizational skills- ability to prioritize and initiative to execute task completion

Computer skills, specifically Microsoft Word, Outlook and Excel

Excellent verbal and written communication skills as well as strong interpersonal skills

Mathematical Skills : Ability to calculate figures and amounts such as premiums, commissions, and percentages

Work independently and as part of a team

Strong time management skills

Must be able to pass background check

Performance Expectations

Proficiency using agency management system Employer will train

Ability to build and maintain good working relationships with prospective and current customers, underwriters, other company representatives and colleagues to ensure an outstanding level of customer satisfaction

Demonstrate ability to interact professionally with management and clients to promote a positive company image

Meet Acrisure's standards for attendance and promptness

A strong sense of teamwork and cooperation with management and co-workers

Schedule

Full- time position

Education

High School Diploma or equivalent

1 year office experience or associate degree

Benefits

401(k) matching

Health / Dental / Vision insurance

Life insurance

Paid time off

Last updated : 2024-03-23

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$37k-46k (estimate)

POST DATE

03/25/2024

EXPIRATION DATE

06/20/2024

WEBSITE

acrisure.com

HEADQUARTERS

GRAND RAPIDS, MI

SIZE

1,000 - 3,000

FOUNDED

2003

TYPE

Private

CEO

GREGORY L WILLIAMS

REVENUE

$1B - $3B

INDUSTRY

Insurance

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About Acrisure LLC

Acrisure is an insurance brokerage firm that provides personal and commercial insurance products for individuals and businesses.

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