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Are you passionate about providing an elevated customer experience? We are! Join us in a revolution of traditional customer service.
You and your team are responsible for our customer experience from A to Z. Serving as brand ambassadors, project managers and coordinators all packaged in one, this role is fundamental to the growth of a thriving branch of an industry leader in the SIP’s (Structural Insulated Panel) market. Structall Building Systems has been serving the building supply market since 1987, differentiating itself from its competitors based on product quality, enhanced customer service and a robust in-house fleet line. We live to serve our entire installer base as a true “One-Stop-Shop!”
Tasks will include but not be limited to:
In a consumer marketplace where proactive communication, transparency and courtesy tend to be the exception rather than the rule, we are aiming to showcase our value through our front-line team. Seeking detail-oriented, positive, team-centric individuals with project management and customer service experience. Our ideal candidate doesn’t shy away from challenges and looks to provide solutions rather than simply identifying problems.
Our very unique customer base requires both basic daily management tasks and audits but is complimented by more analytical methods of problem solving. Applicants must be able to handle and prioritize deadlines, work efficiently in both a team and individual setting and possess a lifetime learner mentality.
Min of 2 years’ experience in customer service or sales operations requested.
Bi-Lingual (English and Spanish) abilities are a plus.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
$36k-45k (estimate)
08/05/2023
08/23/2024
structall.com
Oldsmar, FL
50 - 100
The job skills required for Customer Experience Representative include Customer Service, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Representative job description and responsibilities
Collaborated with various team members across departments to problem solve and exceed customer expectations.
02/09/2022: Asheville, NC
Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/04/2022: Augusta, GA
Customer experience representative document their exchanges with clients, often using customer relationship management software.
02/20/2022: Atlantic City, NJ
They generally need to know how to create and update tickets and how to search for customer records.
12/25/2021: New Bedford, MA
Customer service representative listen to or read about customer problems and suggest solutions.
02/09/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Representative jobs
Customer service representatives must have distinct personalities.
02/05/2022: Norwich, CT
Most customer service representative jobs require candidates to complete on-the-job training.
02/13/2022: Burlington, VT
Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/15/2022: Appleton, WI
The person needs to know when to ask for referrals or reviews from customers.
01/29/2022: Winston Salem, NC
Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.
12/27/2021: Baltimore, MD
Step 3: View the best colleges and universities for Customer Experience Representative.