72 Assistant Front Office Manager Jobs in Chicago, IL
AccorHotel is Hiring an Assistant Front Office Manager Near Chicago, IL
Swisstel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swisstel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.
At Swisstel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who - in turn - aspire to bring quality of life into our guests' lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision.
Be Bold, Be Inspired, Be You.
Job Description
WHAT YOU WILL BE DOING:
You are an inspiring leader who loves to create genuine and heartfelt experiences for others by building relationships and celebrating the unique differences in everyone around you. You thrive in an environment that changes in every moment and you're often referred to as the Master of Multi-tasking! You enjoy developing others and genuinely bringing joy to peoples' lives - and it just so happens you'll be doing just that in an award-winning hotel.
The Assistant Front Office Manager will support the Director, Front Office by leading our Front Desk team through building trust and relationships by nurturing a work culture that celebrates diversity, inclusiveness, belonging, growth and development and by inspiring colleagues to deliver heartfelt experiences for each and every guest.
- To support the Director of Front Office in all aspects of the department and inspiring the Front Office team to follow all service standards
- To consistently offer professional, friendly and engaging service while creating heartfelt experiences
- To ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
- To communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
- To develop supervisors and colleagues through a meaningful training program
- To assist guests regarding hotel facilities in an informative and helpful way
- To follow department policies, procedures and service standards
- To follow all safety policies
- Any other tasks that may be assigned
- Frequent standing, walking and sitting throughout shift
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
YOUR EXPERIENCE AND SKILLS INCLUDE:
- Previous leadership experience required
- Previous PMS experience preferred
- Computer savvy in Microsoft Window applications an asset
- University/College degree in a related discipline an asset
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
WHAT IS IN IT FOR YOU:
- Employee Benefit Card offering discounted rates at Accor worldwide
- Learning & Development programs through our Academies
- Opportunity to develop your talent and grow within our property and across the world!
- Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
Job Summary
Full Time
$45k-62k (estimate)
04/27/2024
05/10/2024
If you are interested in becoming an Assistant Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Front Office Manager job description and responsibilities
Prioritize and delegate daily work responsibilities to front desk staff.
04/18/2022: Gary, IN
Train and guide front desk staffs to provide quality customer services.
02/02/2022: Casper, WY
Assistant Front Office Managers monitor front desk operations and supervise front office employees.
03/23/2022: Savannah, GA
The Assistant Front Office Manager oversee various tasks to ensure the smooth operations of a hotel or physicians front desk area.
01/24/2022: Rockford, IL
Assistant Store Managers complete management and organizational tasks that support the efficiency of a store operation and promote a great shopping experience for store patrons.
02/14/2022: Omaha, NE
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Front Office Manager jobs
Aspiring applicants should know that it will be part of their task to explain all hotel policies and pricing to front office staff once hired as a Assistant Front Office Manager.
04/08/2022: Nashville, TN
Keep browsing and reading to learn more about some task and responsibilities as an assistant front office manager.
01/19/2022: San Bernardino, CA
Gain relevant office management experience.
02/24/2022: San Diego, CA
Become proficient with Microsoft Outlook, Excel and Word.
03/17/2022: Saginaw, MI
Candidates who has a superior attention to detail whp can contribute organizational and communication skills to support the smooth and efficient functioning of an office can be an edge when applying for Assistant Front Office Manager role.
01/27/2022: San Bernardino, CA
Step 3: View the best colleges and universities for Assistant Front Office Manager.
