480 Front Office Manager Jobs in Chicago, IL
Lakhani Hospitality Master is Hiring a Front Office Manager Near Chicago, IL
Job Details
Description
Seeking the perfect front office manager candidate to join our team at the Holiday Inn Chicago, O’Hare. We are located 10 minutes from O’Hare International Airport and 30 minutes from downtown Chicago. We are a full service hotel with 245 guest rooms, Bar Louie Restaurant, fitness center, outdoor pool and meeting space.
As the front office manager you will manage all aspects of the front office. You will direct and coordinate all activities such as reservations, guest service, and employee scheduling. Your department is the first and last impression that a guest has of the hotel. This position has potential growth to advance to AGM.
Day to Day Operations:
- Ensure front office staff is properly trained on systems, security, service and quality standards.
- Offer a warm welcome and speedy, efficient check-in and check-out service for guests.
- Conduct routine inspections of the front office and public areas and take immediate actions to correct deficiencies.
- Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handle in a secure manner.
- Perform other duties as assigned. May also serve as manager on duty.
- Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
- 3 years front office/management experience.
- Ability to multitask and manage your time.
- No fear of decision-making.
- Exceptional customer service and strong leadership skills.
- Hands on leader.
Qualifications
- Passion and dedication for customer service
- Guest service experience
- Management/supervisor experience
- Computer knowledge
- Flexibility to work some nights, weekends and/or holidays.
Lakhani Hospitality family owned and operated currently with six properties throughout the Chicagoland area is hiring candidates who have the passion for Hospitality industry. We strive to bring full service hotel accommodations, to create the perfect stay for our guests and work environment for our associates. As we grow we need the right candidates to join our team.
Job Summary
Other
$59k-82k (estimate)
04/20/2024
06/30/2024
The job skills required for Front Office Manager include Front Office, Guest Service, Customer Service, Leadership, Billing, Mentoring, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
01/10/2022: Modesto, CA
Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
02/14/2022: Saint Cloud, MN
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
01/07/2022: Helena, MT
The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
01/29/2022: Manchester, NH
Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
12/23/2021: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
02/27/2022: Mesa, AZ
Step 3: View the best colleges and universities for Front Office Manager.
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