Company DescriptionSofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality, and excellence. Each Sofitel property offers a genuine experience of the French “art de vivre.”Sofitel Los Angeles at Beverly Hills is situated in West Hollywood, on the edge of Beverly Hills and just steps away from iconic landmarks; LA designer boutiques, contemporary art galleries and world famous spots. We blend Hollywood glamour, European elegance, and French style in an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.Job DescriptionPosition Summary: We are looking for a self-starter who is organized, dependable, and dedicated to excellent customer service and establishing good communication with clients. Responsible for credit, billing, and collection efforts of the hotel, reviewing the timely processing and communication of all guest billing and collection thereof.Also responsible for establishing methods of payment for upcoming groups/functions and collecting payment after groups/functions have departed. As well as posting all receivable payments. Ability to multi-task.Primary Duties & Responsibilities:Set-up all posting mastersPrepare and mail all invoicesGroup BillingIndividual corporate accountsCatering billsInternet billingCollection effortsPost paymentsAssist with credit review and approvalResearch and respond to customer inquiriesMonthly credit meetingsPost all Advance DepositsAssist with Guest Ledger ControlResearch and respond to all credit card inquiries and chargebacksMay work in other areas of the hotel if there is a needAble to stand/sit for long periods of timeAble to push, lift, and pull up to 25 poundsQualificationsExcellent verbal and written communication skillsExcellent customer service skills and phone etiquetteProficient in Microsoft Office Suite or related software as well as other accounting software programs including Fidelio and DelphiAbility to operate related office equipment, such as computers, 10-key calculators, and copiersAbility to work independently and in a fast-paced environmentAbility to anticipate work needs and interact professionally with customersExcellent organizational skills and attention to detailTeam player and a positive attitudeAdditional InformationBenefits:401(k)401(k) matchingAD&D insuranceDental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceLife insurancePaid time offVision insuranceConfidentiality: All your information will be kept confidential according to EEO guidelines.Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.Our commitment to Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Pay: $26 per hourSchedule: 8-hour shift, Monday - Friday