Absolute Software (NASDAQ/TSX: ABST) helps customers reduce complexities that are causing inefficiencies across their business and creating risk exposure. Absolute enables a reliable, resilient work from anywhere experience by ensuring maximum security and uncompromised productivity while enforcing Zero Trust principles. We do this across endpoints, applications, and network access, reducing the number of vendors customers need to engage with to achieve their goals.

Our self-healing, intelligent security solutions help enable a secure endpoint that heals itself whenever its integrity is impeded and offers secure access via dynamic, contextual policies that grant access to enterprise resources while actively improving the user experience.

The new reality of remote work has further connected our teams thrive to solve our customers challenges. We pride ourselves on a work environment where collaboration, big ideas, and world-class execution are rewarded with success through our mantra of One Team | One Number. We also respect the need for downtime and believe in a sound work / life balance, reflected in our ‘Take What You Need’ vacation policy and our annual employee retreat where it’s all about friends and family.

Position Overview:

Are you passionate about optimizing technology to enable effective marketing? Do you thrive to ensure high quality data and insights in the performance of marketing campaigns? Are you strategy-minded and process-driven? Are you keen to apply the latest best practices when it comes to lead process flow and lead scoring? Are you looking to challenge yourself in providing support with ad-hoc analysis? Are you a great negotiator to ensure the organization is leveraging the latest technology stack available in the market?

If so, this might be the role for you.

We’re looking for an innovative, detail-oriented Senior Manager, Marketing Operations. The ideal candidate will be a self-starter, who collaboratively consults with the Growth and Digital Marketing teams as well as the wider campaign team to support strategic and tactical campaigns while improving the effectiveness and efficiency of processes, programs, and infrastructure. Leading the implementation of company-wide strategic transformation activities and strategic imperatives, the marketer will report to the Vice President, Corporate and Product Marketing. S/he will oversee a small team that consists of a Marketing Operations and a Digital Marketing Manager (covering Search Engine Marketing and Account-Based Marketing).

You will have the opportunity to work within an experienced, motivated, tight-knit Marketing team and drive meaningful results with their efforts.

Responsibilities:

• Lead the development and implementation of processes, tools, metrics, initiatives, infrastructure, and technology that will support and improve the operations of the Marketing function
• Ensure a tight interlock is in place between Marketing and Sales Operations on all customer journey planning, allowing for a trial/test and learn ecosystem to exist
• Monitor and analyze process performance (SLAs) and identify conversion trends across the sales funnel and subsequently make recommendations for how to address or improve
• Audit use of marketing technology stack with an eye towards continually improving how the tools are configured
• Lead discussions with various internal stakeholders to automate processes around event and content engagement, making those processes repeatable and scalable; therefore, increasing efficiency and effectiveness
• Direct efforts to assure data cleanliness in the various systems, merging like records, researching causes of bugs to correct processes
• Enforce database quality, ensure GDPR / CASL compliance
• Build smart lists in marketing automation tool to aid in geographic and account-based marketing efforts
• Oversee the creation of email templates to be used by both Marketing and Sales, working in tandem with the Design team to ensure email templates incorporate best practices and meet all brand guidelines
• Supervise all project management aspects of email campaigns, including ensuring all dependencies (i.e., images, copy, audience lists) are completed within specified timelines

Requirements:

• 6-8 years’ experience in B2B marketing environments
• Expert proficiency in Marketo and/or HubSpot, Salesforce.com, and integrating those systems with other technologies
  • g., Demandbase, ZoomInfo, Drift, Salesloft, Outreach
  • Experience as a Marketo, HubSpot, or SFDC admin a big plus
• Experience with Digital Marketing programs; specifically, SEM and ABM, a plus
• Architected an efficient self-service for marketers across a diverse automation toolset, including but not limited to SFDC, HubSpot, and an optimized demand process methodology
• Demonstrated ability to recommend improvements based on stakeholder requirements and drive them through to execution
• Excellent program and project management skills with the ability to work on multiple projects simultaneously
• Process and quality orientation with attention to detail, highly analytical, innovative, motivated, and organized
• Excellent communication skills in English: verbal, written, presentation.
• Highly self-motivated and driven to succeed
• Team player with strong sense of urgency
• Flexible and willing to do "what it takes" to help the company getting the job done
• Experienced leader who has successfully led smaller Marketing Operations teams in the past

Why Work For Us:

You’re resilient and passionate about securing the Work from Anywhere era.So are we.

We’re in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers – we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.

Headquartered in Vancouver, Canada with international offices in Victoria – BC, Seattle – WA, San Jose - CA, Boulder - CO, Ankeny – IA, Austin - TX, Reading - UK and Ho Chi Minh City – Vietnam, Absolute Software (NASDAQ: ABST) (TSX: ABST) accelerates customers’ shift to work-from-anywhere through the industry’s first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces. 

Our vision is to be the world’s most trusted security company – and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at www.absolute.com or visit our YouTube channel.

Absolute is an equal opportunity employer.