PAY: $58,000.00 Annually

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit 2024-Recruitment-Staff-Mgmt-11.6.23.pdf (abm.com)

POSITION RESPONSIBILITIES

• Ensures optimal customer relations by maintaining constant communications with customer.
• Provides high quality operations and maintenance service to assure proper performance of janitorial and light maintenance operations.
• Acts as primary liaison with all customer departments, actively ensuring that service is prompt, responsive, effective and that inter- departmental concerns are addressed and resolved.
• Provides regular monthly written status reports to customer and ABM management. 
• Presents ad hoc status reports as necessary to keep customer management conversant with atypical occurrences, unusual staffing challenges, potential building related interruptions, etc.
• Prepares, recommends and administers with assistance from supervisor, the annual facility budget.
• Schedules and coordinates over-all work priorities.
• Ensures that reactive and preventive maintenance activities are appropriately balanced; monitors current and deferred maintenance backlogs; adjusts priorities and/or resources as needed and ensures that deferred maintenance is adequately documented.
• Utilizes maximum capabilities of customer or internal work order control system.
• Develops and/or approves facility quality standards.
• Reviews completed work regularly and ensures that quality standards are met or exceeded to the satisfaction of the customer.
• Monitors service contracts to ensure compliance, addresses and resolves contract disputes.
• Ensures through subordinate managers that staff receives adequate technical, administrative and other training; participates in training of direct subordinates and supervisors.
• Performs other duties as assigned or requested.

• KNOWLEDGE, SKILLS & ABILITIES
• Demonstrated customer service skills.
• Working knowledge of general building maintenance, and/or facilities management.
• Demonstrated expertise in verbal and written communications.
• Proven knowledge of MS Office including word, outlook, excel and powerpoint.