abc Restaurants is Actively seeking Hosts!

POSITION SUMMARY

The hostwill greet guests upon arrival, inform guests ofwait times,monitorthewaiting list, enterguest names into the computer system, showguests to their table, and bidfarewell as they leave.The Host will create a warm and welcoming environmentby presenting a positive first impression. 

ESSENTIAL JOB RESPONSIBILITIES

• Deliver a fantastic food and beverage dining experience to all guests
• Welcome guests by greeting them per the company standards and respond to customer queries by resolving issues ina timelyand efficient manner to ensure customer satisfaction
• Escort guests to seats and set them up for a pleasurable dining experience based on theappropriate floorplan
• Promote andmaintainthe highest level of customer service to all guests while staying alert to their needs
• Provide guests with food and beverage menus whiledemonstratingexpert knowledge of all menu items, as well as daily specials
• Receive and record dining reservations or respond to general inquiries via telephone or online reservation system
• Confer with dining room staff to ensure guests are receiving prompt and courteous service
• Provide guests with information about the Seaport, including giving direction
• Maintain dining ambiance with an enthusiastic and graceful attitude
• Activelyparticipateduring lineup
• Professional demeanor, polished appearance with the ability to exceed guest's expectations
• Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during, and after service
• Adhere to sanitation, safety, and alcohol beverage control policies
• Complete all assigned side work relevant to guest interactive service
• Follow all company policies, procedures, and guidelines
• Consistently report to scheduled shifts on time and ready to work in proper uniform
• Operate ethically to protect the assets and image of the company
• Performs other duties and responsibilities as per business need

KNOWLEDGE, EXPERIENCE AND SKILL

• Minimum of one (1) to two (2) years of restaurant experience; fine dining and high-volume 
• A passion for food,wine,and service
• A strong senseof urgency
• Strong organization skills
• Ability to deliver unsurpassed hospitality and guest experience 
• Strong interpersonal and communication skills
• Mastery of tableside etiquette
• A desire for growth
• Have long-term goals in the service industry
• A rigorous attention to detail
• Ability to take direction and execute
• High standardsfor cleanliness of workspace and service areas
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Professional demeanor, polished appearance with the ability to exceed guest's expectations

PHYSICAL REQUIREMENTS

• Ability to perform essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Must be able to lift and carry up to 50lbs
• Ability to stand for prolonged periods of time and climb steps regularly.
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder heightfrequently, or otherwise move in a constantly changing environment.

COMPENSATION

The base pay range for this position is $16.00 per hour plus tips.The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, skills, etc. Lucy Restaurant LLC is an Equal Opportunity Employer.