Description

The Guest Service Representative position at Rocky Waters Motor Inn embodies the hotel’s essence by maintaining cleanliness, orderliness, and comfort. Their dedication ensures that guests enjoy a memorable stay. The Guest Service Representative also curates local activity insights, offers event recommendations and executes a flawless check-in and check-out. As the distinguished face of the establishment, they epitomize hospitality excellence, orchestrating memorable stays and fostering a seamless guest journey.

*This is not a Management position Requirements:

• Ability to maintain the cleanliness and orderliness of guest rooms, common areas, and facilities to the highest standards.
• Proven experience in guest services or a similar customer-focused role, preferably within a luxury hotel environment.
• Ability to stand, walk, and move (including bending, kneeling, and crouching) around for extended periods during the day.
• Capable of lifting and carrying heavy items, such as linens, supplies and guest luggage up to 50 lbs.
• High school diploma or equivalent degree, experience in hotel or a related field is a plus.
• Must have or be able to obtain TABC within 60 days of hire and maintain for entire length of employment.
• Flexible schedule and willingness to work on holidays and weekends.