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Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Ridge Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience during their stay. If you have excellent communication skills, a passion for hospitality, and enjoy working in a customer-friendly & growth minded environment, we would love to hear from you. We are an RV Resort and love to have fun at work, while taking care of business. We need to add a few full time, part-time, and summer season staff to our Front Office at The Ridge.
Duties:
- Greet guests with a warm and welcoming demeanor upon arrival
- Check guests in and out, ensuring all necessary information is obtained and accurately recorded
- Provide information about campground amenities, local attractions, and dining options
- Handle guest inquiries and resolve any issues or complaints promptly and courteously
- Assist with reservations, cancellations, and modifications
- Perform office duties as required
- Maintain cleanliness and organization at the front desk area
- Collaborate with other departments to ensure guest satisfaction
- Utilize phone etiquette when answering calls and transferring them to the appropriate department
Skills:
-Smiling face and positive personality
-General computer knowledge
-Outgoing and personable
If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please apply now.
Job Types: Full-time, Part-time, Seasonal
Pay: $14.00 - $16.00 per hour
Expected hours: 15 – 40 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Other | Part Time | Full Time | Temporary
$25k-34k (estimate)
03/24/2024
07/20/2024
The job skills required for Front Desk Guest Services Agent include Customer Service, Front Office, Communication Skills, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Guest Services Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Guest Services Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Guest Services Agent positions, which can be used as a reference in future career path planning. As a Front Desk Guest Services Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Guest Services Agent. You can explore the career advancement for a Front Desk Guest Services Agent below and select your interested title to get hiring information.