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Summary:
The Customer Service Representative is responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system.
Duties and Responsibilities:
· The Acquisition and Maintenance of Customers
· Accept and process current customer payments
· Process Order Forms including reference checks
· Input customer information and account status in the store’s computer system
· Answer incoming telephone calls and route them to appropriate person per the first up system
· File and maintain customer folders and records
· Assist customers on the showroom floor
· Direct customer opportunities immediately to the Sales Manager as it relates to sales and service
· Maintain the appearance and organization of the customer transaction counter
· Assist in the maintenance of the showroom through cleaning, organizing, merchandising and pricing as per the first up system and as directed by management
· Maintain regular mailing campaign
· Other tasks as assigned by management
Monthly Bonuses/Competitive Pay Plan
Education and Experience:
· High School diploma or equivalent preferred
Required Skills:
· Excellent interpersonal skills are required for daily customer contact
· Professional appearance
· Computer operations ability
· Good communication skills
· Excellent organizational skills
· Excellent telephone etiquette
· Strong sales skills both on the showroom floor and telephone
· High energy level
· Able to lift 50 pounds
· Successful reference check and verification, drug screen, criminal background investigation and required testing
Job Type: Full-time
Pay: From $26,000.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Consumer Services
$35k-44k (estimate)
05/12/2024
05/16/2024
aarons.com
JACKSONVILLE, FL
7,500 - 15,000
2017
Public
ED QUINONES
$3B - $5B
Consumer Services
SIC is a Georgia-based building materials firm that distributes interior surface products for residential and commercial builders.
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Computer Systems, Organizational Skills, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.