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Administrative Assistant - Bilingual Spanish
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$43k-54k (estimate)
Full Time 1 Week Ago
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A to Z Staffing Solutions is Hiring an Administrative Assistant - Bilingual Spanish Near Las Vegas, NV

JOB DESCRIPTION:
  • Service-oriented and able to resolve customer grievances
  • Proficient computer skills with the ability to learn new software
  • Knowledge of, or ability to learn, product, service, or area of customer service specialization
  • Bilingual English/Spanish
  • Interact with customers via telephone, email, online chat, work order system or in person to
  • provide support and information provided by Operations
  • Ensure that appropriate actions are taken to resolve customer's problems and concerns
  • Maintain company CRM program with customer interactions with details of inquiries, complaints,
  • or comments
  • Printing and Updating Operations forms (CHR reports, cost center list, alarm sheet, check list,
  • nightly logs)
  • Printing out Operation forms on request
  • Create Blood Borne Pathogens (BBP) and Health Insurance Portability Accountability Act (HIPPA) certificates as needed
  • Create and Send Agreements, Ancillary Proposals and Change Form Request as needed
  • Is backup to receiving and placing orders
  • Distributes Uniforms
  • ICIMS - Create job requisitions when needed
  • ICIMS - Assist Associates with site-specific background authorization paperwork as necessary
  • Send out job offer letters and assist new hires with completing New Hire paperwork and onboarding.
  • Perform initial new hire orientation and safety training.
  • Coordinate new hire's information and start date with field managers.
EXPERIENCE AND EDUCATION:
  • High School Diploma/GED or equivalent combination of education and experience
  • Minimum of eighteen (18) months of work experience preferably in a customer service-related position
  • Excellent communication skills including active listening
COMPETENCIES REQUIRED:
  • Action Oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Optimizes Work Processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives.
  • Courage - Steps up to address difficult issues and says what needs to be said
  • Situational Adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations.
  • Customer Focus - Builds strong customer relationships and delivers customer-centric solutions

Job Summary

JOB TYPE

Full Time

SALARY

$43k-54k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

05/20/2024

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