A Hotel Front Desk Agent is responsible for providing exceptional customer service, managing reservations, and ensuring a pleasant experience for guests during their stay. Key Responsibilities. Guest Check-In and Check-Out. Greet guests upon arrival, verify their identification, and provide room keys. Handle the check-out process efficiently, ensuring all charges are settled. Reservations Management. Manage room bookings through various channels,...
HOTEL OPERATIONS SUPERVISOR. Troubadour Hotel New Orleans. Position Overview. The Hotel Operations Supervisor supports the General Manager in overseeing daily hotel operations, ensuring high-quality guest experiences, and supervising staff across all departments. This role also manages guest relations, including responding to reviews and resolving complaints. Key Responsibilities. Supervise and train hotel staff, ensuring compliance with service ...
HOTEL OPERATIONS SUPERVISOR. Troubadour Hotel New Orleans. Position Overview. The Hotel Operations Supervisor supports the General Manager in overseeing daily hotel operations, ensuring high-quality guest experiences, and supervising staff across all departments. This role also manages guest relations, including responding to reviews and resolving complaints. Key Responsibilities. Supervise and train hotel staff, ensuring compliance with service ...
Hotel Room Inspector – Job Description. Department. Housekeeping. Reports To. Executive Housekeeper / Housekeeping Manager. Location. Troubadour Hotel New Orleans. (or your property name). Position Summary. The Hotel Room Inspector ensures that all guest rooms, corridors, and related areas meet the hotel’s cleanliness, presentation, and maintenance standards. This position plays a critical role in maintaining guest satisfaction by performing thor...
This hybrid role combines strategic leadership with hands-on sales execution. The Hotel Director of Sales & Sales Manager is responsible for driving revenue growth, managing the sales team, and developing client relationships across all market segments. The ideal candidate is both a visionary leader and a tactical executor, capable of setting high-level goals while actively engaging in day-to-day sales activities. Key Responsibilities. . . Strate...
Hotel Engineer / Maintenance Technician. Department. Engineering / Maintenance. Reports To. Chief Engineer / General Manager. Job Summary. The Hotel Engineer is responsible for maintaining the hotel’s physical infrastructure and ensuring all systems operate efficiently and safely. This includes performing preventive maintenance, responding to guest service requests, and troubleshooting issues related to HVAC, plumbing, electrical, and mechanical ...
