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1 Helpdesk Technician Job in Moorhead, MN

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702 Communications
Moorhead, MN | Full Time
$46k-57k (estimate)
8 Months Ago
Helpdesk Technician
$46k-57k (estimate)
Full Time 8 Months Ago
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702 Communications is Hiring a Helpdesk Technician Near Moorhead, MN

702 is:

  • A locally owned and operated Internet Service Provider
  • Committed to giving employees a place to build a career
  • Willing to provide flexibility when life gets complicated
  • Always looking for new ways to connect with our community

702’s Team is:

  • Open-minded
  • Helpful
  • Dedicated to finding a solution (even if it’s not in our wheelhouse today)
  • Accountable to our customers and each other
  • Looking for opportunities to exceed expectations

If you’re all of those things and happen to be good at:

  • The Internet!
  • Supporting Business and Residential internet connectivity
  • Troubleshooting level 1 technical issues (workstation/email/wifi)
  • Communication and Customer Service
  • Collaboration and learning
  • Exploring Technical Solutions

We can offer you day one benefits, including:

  • Regular Hours
  • Ample Paid Time Off Including Paid Holidays
  • Excellent Medical/Vision/Dental Insurance
  • Health Savings Accounts

We also offer a generous 401k Match after a 6 month eligibility threshold.

If you’re interested in this opportunity, or would like more information, contact us today!

Job Summary

JOB TYPE

Full Time

SALARY

$46k-57k (estimate)

POST DATE

08/18/2023

EXPIRATION DATE

05/10/2024

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The job skills required for Helpdesk Technician include Troubleshooting, Customer Service, Collaboration, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Helpdesk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Helpdesk Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Helpdesk Technician positions, which can be used as a reference in future career path planning. As a Helpdesk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Technician. You can explore the career advancement for a Helpdesk Technician below and select your interested title to get hiring information.

If you are interested in becoming a Helpdesk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Helpdesk Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Helpdesk Technician job description and responsibilities

Help desk technicians need a deep understanding of computer hardware and software.

04/03/2022: Nashua, NH

An help desk technician is a professional who provides technical support and assistance to customers, whether on the phone or in person.

02/07/2022: Frankfort, KY

Held desk technician must be customer-oriented and patient to deal with difficult customers.

01/25/2022: Port Arthur, TX

will be able to answer queries on basic technical issues and offer advice to solve them.

02/04/2022: Gulfport, MS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Helpdesk Technician jobs

Determining the best solution based on the issue and details provided by customers

01/22/2022: Portsmouth, OH

To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.

01/25/2022: El Paso, TX

Proven experience as a help desk technician or other customer support role.

01/31/2022: Oklahoma City, OK

Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.

04/16/2022: Erie, PA

Step 3: View the best colleges and universities for Helpdesk Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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