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Call Center Representative
3 Men Movers Houston, TX
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$42k-53k (estimate)
Full Time 4 Days Ago
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3 Men Movers is Hiring a Call Center Representative Near Houston, TX

Job Description

Job Description

Our designated “Move Experts” work in a fast-paced, ever-evolving relationship-based sales environment with an uncapped commission package. Top agents are earning $60k per year, plus profit share and an exceptional benefits package.

 

What you will be responsible for: 

  • Competitively pursuing and consistently exceeding key performance metrics through both outbound and inbound call campaigns.
  • Living our core values through each and every interaction with teammates, customers and drivers.
  • Owning the company’s relationship with customers, which includes: problem-solving, ensuring retention, and customer satisfaction.
  • Effectively leveraging our CRM to nurture leads generated from warm phone and web, booking requested services, and expanding customer profiles with upsell services via phone, text, and email. 
  • Contributing to and collaborating with a team of people to reach professional and organizational goals.
  • Maintaining status as an expert through continuous development in both professional and personal realms.
  • Bilingual in English/Spanish is desirable but not required.

This position is suited for a candidate with:

  • Warm, enthusiastic and empathetic communicator with a consultative selling style.
  • Enthusiasm to collaborate with others to achieve team goals and share best practices.
  • Strong commitment to delivering results.
  • Clear communication during face-to-face, phone, and digital interactions. 
  • Desire to explore new frontiers as our company expands nationally.
  • Sincere appreciation for people and how they are each uniquely motivated. 
  • 2 years of sales experience.
  • Ability to quickly adapt to changes in a fast-paced environment.
  • Bilingual fluency in both written and verbal English and Spanish is a bonus. 

What’s in it for me?

  1. Uncapped commission potential.
  2. Tuition reimbursement, 401k match and profit share options.
  3. Life insurance and a competitive insurance packet.
 

Things to consider:

  1. This position is in office only.
  2. Work schedules have a weekend rotation to best serve our customers.

Next steps:

Our hiring process has been designed to look for a match for both the candidate and the company. Throughout the process, you will speak with current employees at multiple levels, participate in short initial assessments and complete a background check. We make large investments in our team to retain the best. As we expand nationally, we want to elevate the profile for this position. We are looking for candidates that are capable and excited about opportunities for growth and the increased benefits that come with expansion. 

Please submit your resume and cover letter for consideration.

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Job Summary

JOB TYPE

Full Time

SALARY

$42k-53k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

05/10/2024

WEBSITE

3menmovers.com

HEADQUARTERS

HOUSTON, TX

SIZE

50 - 100

FOUNDED

1985

TYPE

Private

REVENUE

$5M - $10M

INDUSTRY

Transportation

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

Empower Pharmacy
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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

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