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2139 GG Inc. US Operations
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Customer Service Representative
$62k-79k (estimate)
Full Time 3 Weeks Ago
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2139 GG Inc. US Operations is Hiring a Customer Service Representative Near Denver, CO

We’re looking for motivated, engaged people to help make everyone’s journeys better. Responsible for executing sales strategy, initiating contact with existing and potential customers, and identifying customer needs. Annual Salary Range: $55000 - $60000 Per Year Benefits Paid time off 401k, with company match Company sponsored life insurance Medical, dental, vision plans Voluntary short-term/long-term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Commuter benefits Employee Discounts Weekly pay for union employees Application Closure Statement To be considered for this position, please submit your application by 05/28/2024. Flight Benefits Coming Soon!! Main Duties and Responsibilities: Manages assigned accounts. Review service orders. Interacts with work groups to ensure they are trained with respect to spec. compliance. Create local tools/visuals to train regarding specs. Interact with customer to ensure customers are updated with service changes. Periodic on-board aircraft checks Support GM/Operations as needed. Qualifications Education: High School Diploma or GED required. Work Experience: Previous sales and telemarketing experience is a plus Technical Skills: (Certification, Licenses and Registration) Excellent written and verbal communication skills Demonstrates effective negotiation and closing techniques. Strong analytical and judgement skills Works well in a team environment Language / Communication Skills: Basic communication and sales skills Job Dimensions Geographic Responsibility: Unit Type of Employment: Full-time Travel %: None Exemption Classification: Exempt Internal Relationships: Employees in the unit External Relationships: Current and possible customers Work Environment / Requirements of the Job: Normal office environment Budget / Revenue Responsibility: (Local Currency) Organization Structure Direct Line Manager (Title): GM, Unit Dotted Line Manager (Title, if applicable): 0 Number of Direct Reports: 3 Number of Dotted Line Reports: 0 Estimated Total Size of Team: 3 gategroup Competencies Required to be Successful in the Job: Thinking – Information Search and analysis & problem resolution skills Engaging – Understanding others, Team Leadership and Developing People Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: We treat each other with respect and we act with integrity We communicate and keep each other informed We put our heads together to problem solve and deliver excellence as a team We have passion for our work and we pay attention to the little details We foster an environment of accountability, take responsibility for our actions and learn from our mistakes We do what we say we will do, when we say we are going to do it We care about our coworkers, always taking an opportunity to make someone’s day better To be considered for this position, please submit your application by 5/22/2024 The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf For California Residents, please click here to view our California privacy notice. If you want to be part of a team that helps make travel and culinary memories, join us! gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment. For further information, please visit www.gategroup.com.

Job Summary

JOB TYPE

Full Time

SALARY

$62k-79k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

07/24/2024

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The job skills required for Customer Service Representative include Communication Skills, Leadership, Verbal Communication, Building Relationships, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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