```Job Overview:

We are seeking a friendly and customer-oriented Member Services Representative to join our team. As a Member Services Representative, you will be responsible for providing exceptional service to our members assisting them with their financial needs. This is a great opportunity for individuals who enjoy working in a fast-paced environment and have a passion for customer service.

Responsibilities:

- Greet members and provide a warm welcome

- Assist members with inquiries, account changes, and product information

- Process member transactions accurately using computer systems

-Provide information and educate about our services to help members choose the right products for their financial needs.

- Ensure the cleanliness and organization of the member services area and lobby.

- Handle member complaints or concerns with professionalism and empathy.

- Collaborate with team members to achieve our goals and provide excellent customer service.

-Assisting staff with other related office task and duties

Skills:

- Strong communication skills, both verbal and written

- Bilingual proficiency in [languages] is a plus

- Excellent phone etiquette and interpersonal skills

- Basic math skills for processing cashless transactions.

If you are a motivated individual who enjoys interacting with customers and providing exceptional service, we would love to hear from you. Join our team as a Member Services Representative today!```

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Atlanta, GA 30303: Relocate before starting work (Required)

Work Location: Hybrid remote in Atlanta, GA 30303